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8.8 / 10 Guest Rating

Le Petit CHARME-INN

Metzggasse 28, Zermatt, ch

Le Petit CHARME-INN - main view

About the Property

Stunning Mountain Views

Experience the beauty of the Matterhorn Mountain from our rooftop terrace at Le Petit CHARME-INN. Our alpine-style rooms offer a cozy retreat with wooden furnishings and modern amenities like a flat-screen TV and free WiFi.

Convenient Location

Located in the heart of Zermatt, just a short walk from the ski lifts and the bustling main street, you'll have easy access to restaurants, bars, and shops. Start your day with a delicious breakfast buffet before hitting the slopes or exploring the town.

Warm Hospitality

Our friendly staff is dedicated to making your stay memorable, ensuring you have everything you need for a comfortable visit. Book your stay at Le Petit CHARME-INN for an unforgettable mountain getaway.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Pets allowed
Hiking
Lift / Elevator
Safety deposit box
Skiing

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that construction work is going on nearby from Monday to Friday and some rooms may be affected by noise. Please note that Zermatt is a car-free village. Guests have to leave their car in Täsch and proceed by train. Please note that guests arriving after 20:00 are kindly requested to inform the hotel in advance. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation. Please inform Le Petit CHARME-INN in advance about the exact number of adults and children arriving and the age of the children. You can use the Special Requests box when booking or contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent3324 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.4
Service9.3
Location9.3
Room Quality8.7
Amenities8.3
Value for Money8.8
Food and Beverage8.8
Overall Experience8.9

Select topics to read reviews

B
BengTingsgSG
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Very Good"

7.0

The location and price

The staff are not friendly.

Helpful?
C
ColetteusUS
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Very charming hotel with great views and location."

9.0

I loved how cute and and easy to use was. The rooftop patio had a great view of the Matterhorn and the location of the hotel was just off the main road so there wasn’t a lot of foot traffic passing by. Also the breakfast spread in the morning was phenomenal. One of the best buffet breakfasts I’ve seen offered.

The beds were slightly too firm for me. I have bad hip problems so they weren’t the best for me but my boyfriend loved the bed. So it really is to each their own. Also this isn’t the hotels fault at all but the construction was a little unfortunate, but we did have a good warning ahead of time.

Helpful?
J
JoanneauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"My stay was brief but loved it. Breakfast was excellent. Loved having after-hours, self serve coffee available. Staff bo"

10.0

Rooftop space with seating and view to Matterhorn. Amazing! Room was clean. Appreciated having a lift

All good

Helpful?
R
RobertobrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"Very Good"

7.0

Da localização

Não foram fornecidas toalhas de banho, mesmo depois de solicitadas. Conversa alta entre os funcionários durante o café da manhã.

Helpful?
C
ClaudiapePE
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Gran lugar, gran vista"

10.0

La vista es espectacular, la ubicación es perfecta para admirar el Matterhorn

Todo Ok

Helpful?
L
Leo AntonchCH
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Einfaches gutes preiswertes Hotel."

8.0

Sehr gutes reichhaltiges Frühstück.

War alles gut, hat unseren Erwartungen entsprochen.

Helpful?
A
AugustusUS
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"We had a nice one night stay. Google Maps went crazy on me so I missed the right turn by the church and wasted 15 minute"

9.0

I liked the room with two windows on adjacent walls, the very large closet, and the bathtub shower combination. The breakfast and bar is cozy.

The hotel name is high up on the end of the building and I walked right past it up the hill and had to backtrack

Helpful?
L
LucianabrBR
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Não vale o custo benefício"

6.0

O quarto é o banheiro são bem confortáveis, porém a janela do meu quarto dava para uma escada bem próxima não sei se de um hotel ou Airbnb, só sei que as pessoas subiam as escadas pareciam que iriam entrar dentro do meu quarto, não dava para deixar a cortina aberta, qdo cheguei estava nevando e nem deu para curtir muito esse momento. O hotel tem roof top bem legal, com vista exclusiva para Matterhorn, porém um local bagunçado, tudo amontoado. Uma coisa legal é que se vc não deixasse o quarto para limpar ganhava um drink por pessoa.

Qdo cheguei lá, uma recepção super apertada, um funcionário atendendo com maior descaso, preocupado somente em passar as regras do hotel sem se preocupar se foi compreendido, mesmo eu não falando a língua local. O café da manhã extremamente fraco, não havia ovo mexido somente cozido e esse mesmo funcionário que toma conta da recepção e do café da manhã disse que lá eles não tem cozinha para preparar ovo. A limpeza da meu quarto estava ok qdo cheguei, porém entrando da recepção que é minúscula me deparei com vários sacos pretos tipo de lixo só com roupas de cama e banho tudo espalhado, dava uma má impressão.

Helpful?
M
MicheleauAU
Verified booking
family_with_children
Standard Room
Stayed in May 17, 2026

"Excellent"

8.0

Location was great for us excellent staff and good breakfast

Helpful?
P
PeterchCH
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Excellent"

8.0
Helpful?