Hotel La Riviera de Atitlan

People are nice , the hotel is clean, it’s a little pricey the food is not included

We ate in restaurant 3 times. service was slow. Had to ask for milk for coffee 3 times. They didnt check on us throughout our meals. Front desk people were excellent. There was confusion about the towel cards.

The view was breathtaking, and the staff was very cooperative in getting us the best room available (after booking on short notice). Some of the facilities are under renovation, but I really liked the extras (free water craft, table tennis, and board games) for all. I want to go back.

There’s no A/C in the building and the Rooms are too small for the price

Good experience

Employees were pretty short and rude. Only the lady who helped us check out seemed happy. They gave us a semi dirty floor towel which we didn’t think was a big deal but then they wanted to charge us when we checked out. I don’t want to spend my money in a place that is making me feel like an inconvenience.

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el personal de recepción son muy estrictos en la toma de decisiones, no tiene nada de cortesia, muy buena atención en el restaurante, hubo mucha bulla el sábado por noche, no dejaron dormir

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All good