Renaissance Huizhou Hotel

Very nice hotel. Friendly reception and despite the language barrier, they tried their best to understand and accommodate us. Room was nice and big. Breakfast buffet was just overwhelming and everything looks so good, from Chinese noodles and dumplings to croissants and chocolate buns. Amazing views from the rooms.

I had high expectations for this hotel, given that it's part of the Marriott brand. Upon entering my first assigned room, I noticed a slight cigarette smell and some unpleasant odors coming from the bathroom sink. Feeling uncomfortable with the cleanliness, I requested a room swap, and the front desk quickly arranged another room for me, which I appreciated. However, the next day, after returning from a long day out, we were shocked to find three dead cockroaches in our new room: two by the door and one in the bathroom. It was a rainy day, and we suspected they might have come through the pipes, but it was still very off-putting. We immediately contacted the front desk without touching the dead bugs, and the staff came to check on the situation. They brought a small box of candies as an apology and explained that the weather might have contributed to the issue. While I understand that weather can affect pest activity, I believe a hotel of this caliber should have better pest control measures in place. As compensation for our unpleasant experience, the staff offered us two complimentary breakfasts, which was a nice gesture. Pros: The location is great, within walking distance (15 minues walk) of a nearby shopping mall and the convention center. The views of the water and West Lake are beautiful, making for a pleasant morning or evening stroll along the riverbank. The breakfast buffet had a great variety of options, including Chinese, Western, and Japanese food. Overall, while there were some positive aspects, the cleanliness and pest issues left much to be desired.

Great hotel.

Fabulous hotel!

ホテル全体に清潔感があり、スタッフの対応も感心しました。大変満足しております。

Excellent hotel! The rooms are spacious, clean, and comfortable. The location is perfect, with beautiful river views and within walking distance to the mall. The gym is well-equipped and spacious, with machines in great condition. The pool and sauna were also fantastic. YumCha in the Wan Li (hotel resturant) was great. Pricer but views and food was worth it . Minor cons - lobby is on the 29th floor so two sets of elevators to get in and out of hotel. Would definitely stay here again!

뷰가 환상적이고 좋았습니다. 특히 조식이 좋았는데 신라면을 끓여줍니다. 해장에 큰 도움이 되었어요.

安靜舒適，一線江景

位置市中心，交通方便，環境衛生良好，員工親切友善，景觀美麗。

The hotel has an incredible view of the East River from the French windows opposite the lobby, and the West Lake in Huizhou in the distance. The guest room is spacious and bright, the washroom is dry and wet separation, the bedding is clean and comfortable. The check-in and room service staff at the front desk are very enthusiastic, have a great attitude and are very efficient. I like it.