Atlantica Mikri Poli Kos

Reception staff unwilling to help or perform basic duties, room not cleaned adequately and towels left unreplenished. Booking system for the restaurant a complete farce meaning you do not get what you have paid for. Drinks awful and watered down, food diabolical. Unsure how this is rated 5 stars as should be no more than 2.

Positives first The holiday village team were fantastic a big thank you to Sophie and to Chester the swim coach and Ryan the football coach. My daughter had some swim lessons with Chester who was just utterly amazing and taught her more in the few lessons than a swim instructor did in months Lovely location Food was good no issues other than the lack of access to the resturant which is upstairs and only has one lift Gyros van was awful. We asked for low accommodation knowing it was a hilly resort and got given the highest point in the resort. This was rectified quickly.

Unfortunately the experience was far below expectations — especially given the £2,500 price tag (plus another £1,200 spent eating elsewhere because the food was so poor). Before arrival, I requested a room closer to the reception area as my husband recently had knee surgery and I’d read about the steep hills across the resort. That request was completely ignored. We arrived to find ourselves in one of the farthest rooms 2428, and even though around 20 families checked in the same night, there seemed to be no consideration for accessibility requests. We were told to use the buggy service, but each time we called it was a 20–40 minute wait, which made it impractical. The main restaurant was honestly diabolical. The food was bland, repetitive, and poor quality. The atmosphere was chaotic and completely overwhelming for toddlers. Staff hovered around, clearing plates before we’d even finished eating — which only added to the stress. The Italian restaurant, on the other hand, was a decent. The food there was fresh and enjoyable, and the atmosphere much calmer. A special mention to Zografina, the captain of the Italian restaurant — she was the kindest, most genuine staff member we met all week. She went above and beyond to make us feel welcome and even arranged for two extra visits during our stay. It’s worth noting, though, that the booking system is quite unfair — guests are only allowed one à la carte and one Italian visit per week, even on a 10-night stay. The Chinese restaurant was okay as the food was hot and freshly prepared, but lacked flavour. The gyros van was unhygienic, serving only pork and absolutely infested with flies crawling across the meat and bread. During lunchtime, the only edible things were the pizzas and ice cream. The pasta was swimming in water, sandwiches were dry, and the cakes appeared to be recycled from the buffet leftovers. The communal areas were generally very clean, and our room was tidied daily. However, towels and bedding weren’t changed unless we specifically requested it. We placed our used towels in the shower to signal they needed changing, only to find them folded and put back on the side later that day. After calling reception, we were initially told replacements would come the next day — only after pressing the issue did fresh towels arrive an hour later. There were also several wasp nests dotted around the complex, including inside the self-serve drink spouts. Oddly, we hardly saw any wasps outside the resort, so this definitely seemed to be an internal issue. Between the poor food, lack of care from reception and TUI reps, ignored requests, and overall disorganization, this hotel did not deliver a relaxing or enjoyable holiday. It’s a real shame, because the setting could be lovely if managed properly. We wouldn’t return, and I wouldn’t recommend this hotel. There are many closer to the ‘strip’ that look appealing.

Ticked a lot of our boxes: - Within walking distance (less than 10mins) to bars, shops & restaurants (beautiful town of Kardamena, understated as a big bonus) Big ✅ - Spacious modern room with a sea view (big bathroom, large balcony) ✅ - Gorgeous looking hotel resort complex, spacious ✅ - Great choice & variety of pools ✅ - Beachfront hotel ✅ - Lots of entertainment & things to do (daily quizzes, karaoke nights, aqua fit, water polo, etc) ✅ - Great snack bars (pizza, gyros, pasta, sandwiches, etc) ✅ - Great service, warm friendly and attentive team working there on all aspects of service ✅ - Food is what’s expected of All Inclusive always something you’d want to have with theme nights to keep variety and excitement ✅ We really enjoyed our 2 week stay at the Atlantica Mikri Poli Kos. Thank you so much!

Stayed here as a last minute booking. Luckily got a room right next to the pool as the rooms at the top of the resort are a serious treck! We used the football academy which was really not what we thought it would be, the staff weren’t great, the female was quite shouty. The swimming academy was great and our youngest really loved his time in the pool. Food is great, the hotel is still somewhat divided into German Tui and UK Tui. Would go again and think it’s a solid 4*.

Just had an amazing massage with Thiresia at the hotel spa, well worth a visit during your stay - clean, relaxing, great facilities and lovely staff. Such a nice treat to have a little mum time! The hotel is one of the nicest we've stayed at, tons of activities to keep the kids entertained, great selection of food at all times, loads of pools and bars with something for everyone. Special shout out to the HV Crew team, our kids loved it - always fun and different activities and they were absolutely brilliant involving everyone! Thank you for an amazing holiday, 100% would recommend and stay again!

To start I've stayed in Greece many times and been to Kos before in another resort. I'm well travelled and have stayed in other well known 5 star hotels on other islands. I say this because reviews are subjective. I travelled with family including a 1 yr and 2 yr old. Arrival and check in was smooth. You are given flimsy paper QR codes to understand the hotels layouts, speciality restaurants and activities. Rooms are ok. We requested to be in the same block but later tied this wasn't possible because the rooms were graded differently. Ok, then tell us on initial request (we could then have emptied our cases on arrival). I'm still not sure this is correct. Balcony was shaded with no view so this area was mostly unused. The water us not replenished. Huge bottle you have to carry around and refill at the bars. Bad idea imo. Gym needs upgrade. Machines and the dumbbells. In my opinion this would be much better away from the indoor pool not in the same space. We paid for a massage. To be clear my travel companion is a trained masseur and I go regularly at home. I expected that same level of skill. This was NOT. The girls are young and not confident (further training required). We both felt we'd wasted our money. The place is grubby in places. No soap in toilet dispenser for the whole week we were there. Showers need a clean. Sauna we enjoyed and was the highlight. We came out of the whole experience very underwhelmed!! Be ⚠️ gym doesn't open until 10am. Ridiculous for those that train before breakfast. Yoga is only on 3 x per week. This meant we could participate once. As day one the session was cancelled because of the rain. Food is just ok. Not 5 star by a stretch. You can always find something but food is repetitive and does become boring. The main buffet is off the scale busy. We tended to opt for the Italian restaurant every morning to avoid it. Staff are regularly miserable. No smile, hello, etc. Its really off-putting! Especially in the eateries by the pool. The better staff are the Philippines who look like they enjoy their job and interactions The place is very hilly and is not suitable for less able bodied. There are cobbled paths everywhere and steps. The water park is horrendous. The only suitable pool for babies has a huge bucket that empties every minute scarring tollddlers half to death. This was very disappointing for us as one of the reasons we booked this holiday. Pools were freezing all over. Our 2 yr old lips were turning blue. We decided on the beach instead. Far safer and warmer. It did mean we were coming back and fore for drinks and snacks. All inclusive cocktails are dull and mediocre. Premiums are extra as per. Speciality restaurants say full when trying to book but are empty when you walk past at night. Only did the Asian which was ok. Wine awful! Friendly staff. Dishes were not all available. On the plus for us the location was lovely by the beach and 20 mins walk into town. Some lovely bars and restaurants there. Beaches stunning too. The area is a trek into Kos town so we didn't venture or anywhere else apart from Kardamena itself. And to top the holiday off we had no hot water for the last 2 days of the stay. When reported we were told this would be back in as the boiler fault had been resolved. NOPE it had not. We were then offered another room to showere before leaving. It certainly didn't want to be carrying my stuff half way around the place to just take a shower so declined. Would I return. No I would not here but Kos definitely. This HV is not a 5 star barely 3. I've stayed in other HV and thoroughly enjoyed. I believe investment is needed and a thorough review of how this place is run. Even the kids clubs are inconvenient times which other families were also pointing out. Sorry HV but you must do better.

The most amazing treatment for myself and my four year old daughter from Thiresia and Savvina- we will be back as this was perfection! I cannot remember the last time I really unwound during a treatment so much that I snoozed- this happened multiple times today! My skin feels so cleansed and my soul feels refreshed. My daughter enjoyed her first ever massage, chocolate, and snoozed too; this is a miracle given that she is a lively little bean! Cannot recommend these ladies enough- thank you x

Wonderful spa treatment from Thiresia! Very, very relaxing! I would recommend the relaxation massage to anybody visiting the hotel.

Had a fantastic back, neck ans shoulder massage with a facial. Thiresia was amazing. Lovely deel massage and beautiful relaxing facial. Would highly recommend this for your stay.