Hotel Elite Zermatt

This is the worst hotel I have ever stayed in. Our room literally has holes in the sheets and crumbs on them. It is like sleeping on a rag. So outdated it is like a super 8 motel in the USA. Absolutely terrible, We also paid for a view of the matterhorn and we did not get that. I am extremely disappointed and completely disgusted. I will be scheduling a new hotel because of the quality of this nasty place. They do not have wifi or a front desk personnel after 9 pm (I didn't realize I was staying in a hostel) . This hotel has very few updated rooms and they charge the same price for these disgusting rooms as they do the updated which is complete false advertising. I actually cannot believe this. I wont even take my shoes off because this place is so horrid let alone sleep in the bed that they offered. These disgusting photos don’t even do this hotel room justice of its true state.

Elite is a small nice hotel, conveniently placed in the middle of Zermatt. Walking distance from Bahnhof is short, and ski bus to different starting points is just around the corner. Breakfast was a disappointment, and also the view of mountains. I booked a room with view, but it wasn't worth the extra money spent.

does not have jacuzzi, smaller room

Wow what a great hotel and fantastic team of people. We visited for what was supposed to be 5 nights but extended to 8 because flights to the UK were all cancelled. This happened 2 times for us and of course a major concern was ‘where can we stay?’ The Elite team of Marianne and Annalena always took our stress level down and provided us with a calm ‘don’t worry you will be OK’ and offer to help with ‘anything’. They even discounted the cost for the extra nights which makes us feel forever loyal to this hotel and these people. We had a lovely junior suite with a view of the Matterhorn and this room is gorgeous with a lovely balcony - living area - great TV channel selection - nice big bathroom with giant shower. We also enjoyed the breakfast room and a very nice lady serving there. So all in all we could not recommend the Elite more and we have found our ‘home’ in Zermatt which we visit most years. Happy New Year Marianne and Annalena!

Great option in the very heart of Zermatt. We stayed there for 2 nights for the Zermatt Ultraks and the hotel is located just a few meters from the race start. Rooms are nice and functional and ours had a balcony with a great view on the Matterhorn. Host was super nice and flexible, we could e.g. Leave our luggage locked after checkout for later pickup. Rooms not facing the Matterhorn have apparently been just renovated with remaining rooms to follow soon.

Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.

Atendimento excelente, ótima localização, instalações maravilhosas, banheiro espaçoso. Estão de parabéns!

I stayed with my family for a few days in the Hotel Elite. It was amazing the people there are very friendly and the new rooms are very nice and you feel very homelike. We will definitly go there again!

Staff were very helpful and friendly!! It is in a very convenient location

ห้องพักมีวิวระเบียง สวยงามมาก มองเห็นภูเขา ห้องสะอาด น่าอยู่ ห้องน้ำกว้างมาก สภาพแวดล้อมดีทุกอย่าง แถมอยู่ใกล้กับสถานีรถไฟ ใช้เวลาเดินไม่ถึง 10 นาที โดยรวมคือประทับใจมากค่ะ