Smartflats - Central Antwerp

Bed was quite comfy. But only because I brought my own pillows. And that’s about it what’s positive about this accommodation. The view from the balcony is nice in the evening.

The location is just awful. It is super crowded outside and the noise level is just awful all the time. On top of that the windows are partly broken and not able to close properly, which makes it even worse. 24/7 there is something going on outside. The neighbourhood is quite dangerous, someone got robbed right in front of the flat. The smell in the hallway is awful, water pressure in the shower is to low, dish washer was not working, the floor in the flat is nasty and super dirty, elevator is mostly not working. And also like everything the elevator is super dirty and smelly. The furniture is super cheap. The kitchen is nasty, cooking there is just awful. It is way to hot in there in the summer. All in all an experience I never wanna have again. Would not recommend staying here. Not one day.

I booked and got confirmation and did all the checkin form and was told I will get the passcode. I still didn’t get it by 22:00 so I called and they said that the room was no longer available. I was advised I need to cancel and then they will refund me. I then need to find another place to stay

The location was perfect for what we planned to do during the holiday, 5 minutes walk from the train station. Beds were comfy and apartment is a very good size

Both bathroom sink drains were either blocked or jammed shut. Shower over the bath leaked Light in the toilet was hanging from the ceiling The oven controls were mostly broken off so couldn't be used The lift up to the room was very rarely working which meant using the stairs which were littered with rubbish and smelled disgusting The main door leading into the apartments has nothing to give away that it is for smartflats, is just a steel door so was confusing if we were actually in the right place Someone has previously thrown wet loo roll at the bathroom walls and ceiling and it is still all stuck in place No keys to the windows which we accidentally locked open and then couldn't shut again, with a 5 year old in the apartment and a window wide open on the 5th floor it was a cause for concern

Very spacious - quiet - lovely appartment inside

The entrance, the hallway absolutely stunk - the stairs dirty, old furntire & baby cots blocking the stairway, lift didn’t work we have luggage, luckily the apartment Inside was lovely - we had no hot water the whole stay - we did message and email but got no replies

Der lift in den 6.stock defekt, stiegenhaus stark verschmutzt, das Haus eine Baustelle, die klospülung defekt,

Location and the apartment size, layout and decoration are perfect. .

We arrived and discovered that the number of beds were incorrect as our booking and things were broken. Immediately, we contacted the property and booking.com. Nothing resolved, one of us always sleep on the static sofa without bedding, for 5 nights. Not happy at all for the price I paid! Only the 1st day the lift is working, all other 5 days, no lift. The entrance to the apartment is awful! The whole building smell of burgers as Five Guys Burgers is on the ground floor. The location and the apartment itself are perfect. Bad building management and servicing team let it down, utterly

The apartment itself was nice and big and the location very central

The elevator was broke so we had to take the stairs all the way up to the 5th Floor and when you enter the building it kinda looked very confusing, trash laying around the stairways, stairways also partially blocked with steel cages on wheels. The entrance to the building was also hard to see/find.

The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apartment was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.

Location

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