Aqualux Hotel Spa & Suite

We chose this hotel from several our tour operator offered, and were slightly concerned that it might be too far from the lake. However, it proved to be just an easy 5 minute walk. We were pleased to find that the facilities on offer were excellent, especially the many pools and spas. The hotel was busy but managed to maintain a quiet ambiance, with plenty of quiet spaces to relax. The breakfast was excellent and the staff friendly and attentive at all times. There were a few small signs of wear beginning to show, but very minor and nothing that detracted from the overall experience. For couples and families alike, we’d recommend this hotel.

Had a great time here. We had our 5 month old baby and he had a great time in the outdoor heated pools/jacuzzis which kids could use. Lots of pools and it never felt busy. Breakfast was good. We had a room overlooking the pools which we’d recommend for the balcony experience facing the pools rather than than the car parks. Spa underground was very good, lots of saunas. Very quick walk to the back end of Bardolino where the better restaurants are. All in all we were really impressed and it exceeded our expectations.

Lovely hotel with super staff (in particular, the spa ladies - Vera, amazing service. The best gel manicure I have ever had!) Just one major moan - The round hotel room beds (look great) but are super hard. I have a back problem but my whole adult family in three rooms, suffered and lots of guests moaned at breakfast. Aqualux - please provide soft mattress toppers upon request or just install across the hotel. Sleep is essential for a relaxing break! One minor moan - no complimentary water provided. Think this is a basic essential in the rooms please. Otherwise, we had a super time but the rock hard beds would stop a rebooking, sorry.

Lovely hotel. Nice pools and great breakfast

From the moment we arrived the staff really went above and beyond for us. Extremely clean hotel and the breakfast superb. 10 minute walk to the town. We will be back.

We liked 1. The location, a 10 minute stroll to Bardolino 2. In the evening it was quiet. 3.We had interconnected rooms 4.The pool bar restaurant staff were really friendly and the food was enjoyable. 5. The outdoor pools are great and the lazy river was fun. No-one really used the indoor pools they felt a bit dark and gloomy. 6. Breakfast was good but basic and the hotel has coffee machines which always give a budget feel to me with no personal touch. We didn’t like 1. No WiFi in the rooms. 2. A bit of a trek up and down stairs to get pool towels they operate a ticket system you get one ticket per person and swap your ticket for a towel. 3. The bed linen wasn’t changed at all during our stay. 4. The wardrobe door broke twice during our stay. 5. Guests reserved sun beds by the pool by putting towels on them, there was a policy about this but it wasn’t enforced. 6. The sun bed area very crowded and offered very little shade so come afternoon we retreated to our room. 7. There was no life to the hotel in the evening the “sparkling lounge” was completely dead. 8. I booked a massage and arrived to find my therapist was male I was ok with this and Matteo was fantastic but I feel I should have been asked if this was ok as some women would not be comfortable with a male masseuse. 9. The water in the minibar was not free it was €3.50 per bottle so guests were filling up their water bottles at breakfast. 10. The rooms are quite dated and the massive round bed takes up a lot of room and made us laugh we called it the Hugh Hefner bed. 11. You are charged for ice in your drink at the pool bar.

Swimming pools - great, kids loved playing in the “lazy river” Grounds - very clean and nice Rooms - spotless Room service - excellent Breakfast - wide verity of choices, they are super hospitable, we were late for breakfast a couple of times, they always welcomed us with a big smile Hotel is a short walk to the entrance of town

Just returned from the most relaxing week despite arriving in a heatwave! As the previous review said, we also arrived early and sat for hours in the hotel lobby not quite knowing what to do. It would be nice to be given pool towels on arrival, and maybe someone show you where to change and get a snack and drink. Although there is an area to leave luggage this is not secure so we still had rucksacks with valuables in to carry around. That said, from the moment we entered our room we had the most amazing week. The hotel is classy without being too stuffy - families are welcome and there is a great atmosphere of all ages and nationalities round the pool. Always a sunbed - we had our favorite spot every day. The pools are the best I've ever had the pleasure to use. 6 of 8 were available, and we spent hours cooling off from the heat of a scorching sun. The water was maintained perfectly, beautifully clean and the perfect temperature. The staff really take care over the surroundings for your enjoyment and comfort, from the grounds, pool staff, restaurant, housekeeping and reception. As it was a special occasion for us, a surprise treat was delivered which really pleased us so big thank you. Would we stay again? In a heart beat....have already looked for next year :)

Great hotel within easy walking distance of Lake Garda. Spa facilities and treatments are excellent. Breakfast service and choice is one of the best I’ve experienced.

Our first time in lake Garda and we booked through Jet 2 holidays. Our flight was early in the morning so we arrived early. Our room wasn’t ready so we asked where we could get a coffee and we were directed to the pool bar. Later in the afternoon after wandering round we asked again still not ready, this time we were given the opportunity to get two pool towels to sunbathe while waiting. My advice is take a swimming bag with you on top of your luggage. There is so many areas in the hotel to chill out we were just not made aware of them. This is the ONLY criticism of the hotel. Communication is all via scanning their app or finding it on TV in your room. Staff are very pleasant. Our room was lovely overlooking the garden. Well done to our cleaners who work hard every day to keep a high standard. Breakfast is plentiful and a wide choice. We ate one evening in the hotel which was lovely. We had checked the menu in advance as it changes. Pools and relaxation is what this hotel is about and it works. We relaxed very quickly. It’s a ten minute walk into the town. Lovely shops, restaurants and bars. Plenty of ferry services to digest at leisure. Walks all around the lake. We will return perhaps a little earlier as it was hot and getting busy.