Mahalaya Residency

They offered a free ride to the airport from the hotel on the description but said the description was not updated, so they charged us. Bed sheets have stained.

The food and the staff The balcony needs to be clean The food and staff was plesant

The man at reception in the morning was most helpful .

To start off I booked this hotel primarily because hotels.com stated that it had 24 hour check in as I was landing around midnight. when we tried to check in the person at the desk behaved as if he was doing us a big favour. After some deliberations he reluctantly agreed to allow us to stay from 2 a.m. to 2 a.m. with 1 days rent. One of the main things I expect is cleanliness in the restroom and it was completely lacking, which extremely frustrated me. The towels they provided were old and torn and disgusting. Again after deliberations they provided fresh ones. Overall I wouldn't consider staying in this hotel again.

We liked the place. Rest room was good, but would like to have availability of tissues and toilet paper also.

We were generally happy with our stay in this hotel.

The hotel location is very close to the airport. The rooms are clean, but little noisy. Food is not pricy.

This was a one night stay to change flights in Chennai. The hotel is close to the airport and provides free friendly pick up and drop. Friendly and helpful also in providing amenities.

just two minutes away from airport friendly staff came to pick us from airport 2am good timing

The hotel had no details of our booking when we arrived even though I had received a confirmation through Expedia when I made the booking months in advance. I arrived early evening after a 5 hr drive with four children and a husband who was very unwell only to be told the hotel was full. Not really the hotels fault I suppose and they did transfer us to another hotel-1star! I was told to contact Expedia for a refund-not the most helpful response when the internet connection at the Mahalaya didn't work and there is no way to contact Expedia who since haven't responded to my emails. All in all pretty annoyed that I was messed around and will be amazed if I ever receive a refund. If Expedia can't even make sure your booking is confirmed when this is the essence of their business then their company is s shambles-thoroughly unprofessional..