Hotel Palia La Roca

El trato del personal

En realidad me gusto todo. La atención con la que fui recibido y el trato excelente hacia mi persona, tanto pir la gobernanta como por las señoras encargadas de las habitaciones

Another great stay at palia la roca great staff as always from reception team all bar staff , cleaners restaurant staff and amazing animation team Romane,Kobe and Julia and new one we didn’t see last year Valou they are all great and definitely make this hotel what it is, hopefully be back again later this year.

Location was perfect all clean and the staff especially made the holiday.. my son didn’t want to leave, will return here for sure

Can’t really think Of anything

La comida es lo suficientemente variada, con buena calidad para el precio y excelentemente cocinada. El personal es súper amable. Las instalaciones están bastante bien.

Se desechan muchos vasos de cartón para el agua (no se pueden rellenar botellas y tampoco te proporcionan ellos), los vasos de plástico para las bebidas son muy pequeños y hay que estar constantemente pidiendo, además he viajado embarazada y he notado que había escasas opciones sin alcohol y muy muy azucarado todo. La piscina cierra demasiado pronto

Staff and cleanliness

Food selection poor drink selection poor bar hours poor

Where to start, Very very basic & below average. No tea, coffee, kettle In rooms, no fridge but you can hire one depending on availability, old style safe that you can rent it £2.50 a day, sporadic WiFi in reception, you can't get it in rest of hotel, they need to pay for this to be upgraded as it's 2026, beds are rock hard we spent 2 nights in a different hotel due to lack of sleep from bad backs and hips, food is great if you like bone in it or poor cuts of meat like pork cheek, worst thing about this hotel is the food and queues for drinks are ridiculous, need more staff and serving stations, cups are too small (you'll see), most staff are grumpy, not friendly except Daniel who was happy. No proper toiletries In bathroom, not even a plastic shower cap and note NO HAIRDRYER. You can give 10 euro deposit and hire little one if they have availability. Pool is shut until 10am then people rush to loungers, most are taken daily. We went to the beach and paid 16 euros for two loungers as it's so close and more atmospheric. Last time we stayed it wasn't like this. Spoke to some locals and they said it's never been refurbished and it's been taken over since we last stayed. You can tell that by the smell of mould in our room, the food is awful, talk about cutting corners & trying to save money. Bathroom had no ventilation. Sleeping all I could smell behind bed was mould. Didn't use air conditioning as it's filthy and ancient. Beds have brown itchy blankets on.  Nationalities vary, mainy Dutch, french & German.  There should be hand sanitisers in restaurant, but there isn't, you don't need to cough into your hand and touch utensils, we saw numerous  guests do this. I feel they should encourage cleanliness.  I wouldn't return as the food was awful. Almost every meat is really cheap cuts like pork knuckle, turkey even with bone, never stayed anywhere before with such bad selection of meat. My partner eats anything, he struggled & that's saying something.  I used the lift up from breakfast as I have a bad knee and it didn't move then when it did it stopped, yes we were stuck in the lift. We heard hola.. and I said we are stuck in the lift. When he opened doors I needed a hand to get out as it was up to my thigh from a level. We were in the actual shaft.  Best meal is breakfast, we spent a small fortune eating out. I can't live on bread!  Location up a slight hill, shop opposite is expensive so try others if on a budget. Cigarette machine in bar opposite. Taxi to Marina is 5-6 euros, bus 110 3.85 euros for two. Fill water bottles up at bar and take to beach or out with you.  This hotel is in serious need of attention in all areas. Need a swap box for guests so they can recycle unwanted items.  If you like walking go to bottom of road and head left for much cheaper shops, you cab walk.into torremolinos. You can go beach way also, it's just you miss lots of shops. For better clothing the marina has some nice shops.  The hotel seems under staffed and lacking moral. Entertainment in evenings is cheap again but that's least of worries.  Recommend taking a mosquito zapper.  Sadly won't be returning as I'm not sleeping on hard board and picking at bones.  This could be a really nice hotel, but as returning guests it has changed for the worst.

Nada ,la cercanía de playa

Grifos, averiado, cucarachas saliendo por los desagüe más pájaro volando y comiendo en las zonas de piscina ,regreo comida almuerzo ,cena malas

Returning customer and love this hotel staff are so friendly but feel this holiday is not quite as good as previous years. The queue at the bar is too long and one bar person serving waiting 15 to 20 minutes to be served. I heard there is new management but these cut backs will affect returning customers. Apart from this I still love the staff and location of the hotel.