Hotel Casablanca

I am trying to keep in perspective what we paid, which wasn’t much at all. So it did meet expectations and the staff was absolutely amazing. They brought me a fan , because many hotels in Cusco do not have AC, and they held our luggage for us even after we checked out for a while. That being said, the worst issue was one they could fix. It was very bright. Some darker curtains would have went a LONG way. The window opened to a super nasty alleyway full of trash. That can be cleaned and should be. If you’re over 5 ft 8inches- you’re going to have to duck under the shower head, so we didn’t even try. TV said we could log into Netflix but then we were told they didn’t have it. So that was a bummer for just trying to relax late night and watch something in English was not possible. The pillows were very small and flat and there were only 2 on the bed. One for me and one for my husband, so we couldn’t get comfortable. I didn’t expect a lot of luxury of course, but maybe 2 more pillows would have went a long way. Staff was great, minor things I’ve mentioned could make it a lot better .

Wonderful staff. Very accommodating. Better than I expected. Would've been better if restaurant downstairs actually had people. But nonetheless decent budget hotel! 10 minute walk to Plaza de armas

Clean room in good location- between the old city center and San Pedro market and railway station. Nice staff, welcome tea and a possibility to leave your luggage in the storage. No problem with late/early check in. Good internet connection

After one of us took shower there was no more hot water for the other one

Staff very helpful and enabled an early check in and let us use a room for a shower on our last day. staff brought us tea whilst waiting and very attentive

Sometimes a little noisy from other rooms nearby

This was a decent stay at a hotel for a really good price at the best location I could ask for. It was only a few minutes from the main road into the town square, from the rail station to Machu Picchu, the San Pedro market as well as other small local restaurants at local (non tourist) prices. The bed was comfortable and the hosts were very helpful even offering coca tea. I do have to point out that the walls are quite thin I could hear next room guests talk. Also in my room's case, the bathroom window is exposed to the outside and Cusco overnight was a chilly 3 C degrees. But keeping the bathroom closed along with use of the room's portable heater was enough for a comfortable night's sleep. I also should mention that there was a large crack between my bathroom and the one in the next room so we could actually see each other's bathroom lights. I mentioned this to the hotel and they said they would repair this even though I already checked out. I would still recommend this hotel providing they address some of the exposure issues since the price, location and hospitality are all quite good.

my experience at this hotel, to me, was an exceptional value. I was on a two week stay at 5 different hotels through out peru. It was by far the best and it was the cheapest of the 5.

not newly renovated but for the price I was 100% satisfied, the staff was fantastic.

Terrific location near Plaza and plenty of resturants.

Restaurant in the hotel is managed by someone other than the hotel manager so not open for breakfast.

Location, price, good sized room and private bathroom.

Some noise was easy to hear from other rooms.

Location is good. Hotel is very functional, room was spacious, bed comfortable. Good value for money.

Old building, thin windows.