Hotel Casablanca

Todo estuve bien, excepto no me gusto que no habia personal para abrir la puerta. Aveces teniamos que esperar en la calle varies minutes en la noche.

We were welcomed by a friendly and attentive staff. We had a great time and would recommend and return.

The owner picked us up at the airport. The staff members are all very friendly. I’m happy that there’s a hair dryer for us to us. Free breakfast was great and they cook fresh eggs for us. When we went on the 5 day Salkantay trekkkng, the owner let us leave our suitcases in the storage. When we came back, the suitcases were already in our room. This is a sweet family run business. The hotel is very close to the central market which is great! Love this whole experience is wonderful!

Breakfast was made fresh for us everyday and the staff was very accommodating with whatever we requested or needed help with regarding tours.

The hotel is low quality by international standards. Easy to hear noise outside the room, safety box not bolted to a fixture and hot water only just lasting one shower. Breakfast was minimal. Customer service however was good. Location is excellent. 24 hour reception offers good security. Probably better value elsewhere for the price.

We got to the hotel and breakfast was horrible, TV wasn’t working, location was a little scary to be honest, we saw a lot of locals trying to sell tours knocking on our taxi door and windows it got us scared. We were at this hotel for 2 hours before we decided to move to the Hilton in Santa Ana. Will not recommend this hotel to anyone.

This is a small hotel in a busy historic district of Cusco. It is 2 or 3 blocks away from the central plazas including Plaza de Armas. It is about 1 block away from from the biggest market in the City - San Pedro Market which was convenient when we wanted to buy some fresh fruit. The price was reasonable for what we got. Our rooms were clean and comfortable with plenty of blankets on the beds and a space heater. Free Wi-Fi was provided. The complimentary breakfast was adequate including bread, a little fresh fruit, fresh juice, cheese and eggs cooked to order. The owners were very kind and stored our luggage for 4 days while we were trekking to Machu Picchu. We stayed at this hotel before and after our trek. They also allowed me to use their printer to print boarding passes. There were a few minor issues: when we returned from our trek they quickly checked us in, but one room was missing toilet paper, soap, etc. The hot water capacity seems to be very limited and a couple of us had cold showers one morning. However, the positives outweighed the negatives and I would stay here again if I come back to Cusco.

同じ価格帯に同様のホテルがあるので、友人には奨めない。 まず、着いたら、予約が通っていない。 これが一番つらい。 何度もメールのやり取りをしたのにである。 空港ピックアップサービスがあったのでココを選んだ。飛行機がcancelになり、50分遅れの新たな便をメール連絡したが、やはりいなかった。仕方がないと思ったが、来たとは言わない。そら、予約帳に名前がないものね。 部屋は清潔。 しかし、異なる階のトイレらしき音が自分の部屋のように聞こえる。 朝ご飯のことが全くアナウンスなかったので、６時からであることを前夜に確認した。６時20分に行っても全く用意されてない。結局6時40分に用意ができた。 7時15分にツアーの迎えが来るので、予定が狂って焦った。 支払いについても、こちらが聞いても何も対応しないのに、レストランの予約で急いでいるときに、支払いをしろという。 色々とスケジュールが狂った。 中南米のゆる～い感じを体験したいなら、どうぞ。 スタッフは悪い人ではないので泊まるのに全く問題はないです。

The staff at Hotel Casablaca were really nice. The hotel and my room were clean. I felt safe at all times. The wifi was excellent: I skyped with family everyday! It's so close to everything: I walked to every major visit point. My airport pick-up and daily breakfast was included. Although there is no staff permanently at the front desk (when they're not there you just call them, or ring the bell), it was a very good stay. Really a very good value for the cost. I would go back any time!

The owners (Father and Son) and the entire staff were extremely welcoming and helpful in every way. I Stayed for three nights with a 4 day gap in the middle to hike Machu Picchu. They kept my bag safe for me while I was gone. The room was clean, the staff was terrific and I will be staying here next time I am in Cusco. While not in the main square, Casablanca is within a 5 minute, enjoyable walk to the city center. I never felt anything less than welcome and safe! 5 stars! Thanks guys!!!