Hotel Palia Maria Eugenia

The hotel itself was very clean, in a good location with shops directly opposite the entrance. The staff were amazing (especially Paloma, who left us sweet treats on arrival & prosecco on check out). The entertainment was good, although there were some evenings it was a bit poor but overall no issues. Right on the cliff face so the views (when sunny) were incredible! The premium pool area & the adults only pool were good with lots of sun loungers & seating. The food was good, the asian & greek/turkish?! night were fantastic. Breakfast and lunch were the same most days, but with an all inclusive buffet what do you expect! The crepes in the afternoon were a major hit & cooked fresh. The transport to local areas (Porto Cristo & Cala D’or) was easily accessible!

When we went it rained 3/7 days & the only covered area was inside. As most people sat in here there were very few tables remaining & it felt extremely packed. The adults pool bar shut relatively early (4:30ish) which meant there was no access to drinks after that time unless we walked back to the hotel (seems a small issue, but was quite an inconvenience). Evening entertainment on some days felt like it catered just towards the children, not a major issue but meant the adults didn’t really have a lot to do.

Très bien tout le personnel fantastique de la réception jusqu'à l'animation des gens vraiment serviables et à l'écoute des demandes des clients.

La seule chose qui est un peu juste c'est le buffet qui n'est pas assez varié sinon rien à dire.

Paloma & the crew treated us amazingly!! We spent part of our honeymoon here, and they secured us the best room on the property, cake on arrival & champagne on our final night. We were so relaxed & looked after the whole week.

Wonderful host!

We really liked everything: food, atmosphere, location and very spacious room

One evening, there was loud music playing right under our window, but only on one of the evenings and only until 11:00 p.m.

We had a lovely stay! The rooms were beautiful, modern, and clean. The vip pool section was so nice right on the water. There were lots of nice touches for vip guests such as appetizers in the pool sections and drinks/treats left in the room. Staff were all fantastic with our little one (special shoutout to Paloma and Nelly!) We liked that it was accessible to the little town/shops directly behind. Also the lobby smelled soooooo good lol.

Elevators in the main building were the worst part. People with strollers/disabilities are seriously at a disadvantage because they take FOREVER. We generally ended up carrying the stroller down the stairs because it was easier, I also saw a gentleman on crutches doing the same. I understand this is likely Spanish lifestyle but lunch starting at 1 and dinner starting at 7 was WAY too late for us. We like to eat around 11 & 5 so it was tough to wait around this long, especially considering we have a young child who is typically in bed by 8. We are used to Mexico resorts where they have a daily buffet and also a la carte restaurants where you can book for a menu dinner which are also included in the price. This would be a nice touch since you do get sick of the buffet everyday. However the food was good!

The hotel and staff were fantastic. Paloma, she was brilliant. Always checked in on us and very attentive. Plenty of food options for the buffet.

Lovely hotel on the premium side, other part quite dated.

Food could be better but you could always find something to eat.

Staff

TERRIBLE HOTEL. I don’t recommend at all and it is my first time leaving bad review.I've traveled a lot and I've never been to one of such poor quality. To begin with, I don't know how they have the courage to offer this food, you can see that it is of very cheap, artificial quality, cream sauces like jelly and zero taste, I refused myself to keep eating. Plates bad washed and lipstick on the glasses too. Nothing good was given in the buffet and much less in the snacks that were served cheap quality hamburgers and canned sausages. Drinks I can not even comment, so bad and artificial. I booked the hotel thinking that all the hotel's pools were included, but no, you can only access the infinity pool if you pay an extra 40 euros per day. the other two small ones for adults the water were freezing, no one in. I'm really frustrated with this hotel and regret choosing it over another. If there was still something good to save, but incredibly, there isn't. You can see that other guests are really not satisfied and complaining too. People come here to spend good moment and the hotel just do not care.