Sofitel Agadir Thalassa Sea & Spa

This didn't really feel like a 5 star property - the upkeep of the resort was lacking. The bedroom light near the bed for example came off the wall completely when we tried to switch it on! Breakfast room is pretty dingy and very chaotic in the morning (the pastries were excellent though) Kids club is really a toddler club - hardly anything to keep slightly older kids entertained Heated pool was nice

Great family vacation. One of the best holiday experiences- the property is amazing, clean , modern, spacious - most importantly the staff are very professional reflecting Berber culture of hospitality and service. The food prepared by chef Jacques and his team was world class. We were served by exceptional Mustafa in the restaurant for dinner and formed a nice friendship over learning more about Amazigh culture and language.

Beautiful hotel. Great service. I really don’t understand all the negative review about “poor service”. It’s amazing. Super friendly. Helpful. Especially the staff at the buffet. Lahoucine was very very very helpful and made our stay during breakfast and dinner very comfortable. Thanks

visited with friends and found the hotel to be a great choice. The beach was beautiful, and the swimming pool was perfect for relaxing and spending time. There was an excellent selection of restaurants, offering plenty of variety throughout our stay, and breakfast was especially good with lots of fresh and tasty options. The hotel has a good gym and spa, entry to the spa is chargeable with a fee. The rooms were modern, clean, and comfortable. The hotel has a warm, welcoming atmosphere, and the staff were consistently friendly and helpful, which really added to the experience. All in all, a great stay and a hotel we would happily return to and recommend to others.

Great hotel and lovely staff but it was marred by the view from our balcony of the Hotel next door, also a Sofitel in Agadir, a large rubbish tip. Our hotel staff said it was “nothing to do with them” so we should write a review on Tripadvisor! Very strange but otherwise a lovely hotel for a December getaway!!

This was not a good experience, sadly.. the hotel is beautiful, but the staff is not polite and respectful. We were supposed to go here for lunch, but they did not meet ours expectations therefore we chose to leave. My recommendations is to not even bother going here.. you will have a much more enjoyable time if you visit another restaurant, for sure.

The Sofitel Hotel is one of the finest hotels, combining luxury and sophistication. Its elegant design and impeccable service ensure a comfortable and refined stay. The staff is professional and helpful, and the facilities are comprehensive, catering to diverse needs, whether for relaxation or business. Its prime location lends a special atmosphere of tranquility and luxury. An experience worth repeating

We have just had the most amazing 5 day break here, firstly the staff were just amazing, so helpfull and just nice. Greeted round every corner, nothing too much. The pools are just amazing. The only hotel with immediate beach access. Amazing time of year to escape the winter blues. Abdul at the pool bar was just great. The food at the beach bar and restaurants is so good. We will be back xx Some reviews say service slow but I would say it's just the relaxed pace and environment they've created. Just sit back relax x

Amazing hotel in an amazing location for a relaxing luxury holiday. Close to the beach and in a very relaxed setting. The main pool is a bit too cold and prices are a little high but the hotel itself is excellent

Hotel is well appointed very comfortable and nestled in the sand dunes in a lovely location. Unfortunately the staff in the pool bar & Le Plage restaurant offer very poor service. Waiting for lengthy periods of up to 25 minutes to receive your drink after initially ordering is not acceptable. Ignoring you whilst sitting at the pool bar waiting to place your order is not acceptable. We also found the food in the buffet restaurant very bland,one night lots of salad & no dressing available. Not all dishes are labelled so you are unable to see what is on offer. Reception staff appear unfriendly & do not seem to have the necessary people skills required. Many seats used for dinning are on sofas which are not suitable or comfortable for that purpose. One morning we were stuck in the lift for 25 minutes having broken down whilst between floors. There was little or no concern shown by the staff who eventually secured our release. Needs to improve on the above before we would consider returning