Sofitel Agadir Thalassa Sea & Spa

The rooms were fantastic nice and clean staff were amazing especially maryame mosaid, she greeted us every morning and made sure we were well taken care of, my little boy loved her and also khadija on the pancake stand (she made a little pancake mickey mouse to cheer him up) thank you all staff at sofitel brilliant experience.

We booked a 4 night stay in Agadir for our wedding anniversary. We emailed the hotel for our airport transfer which they kindly arranged without any issues. Mr Houcine called us personally the day before our travel to reassure us that all was ok. On arrival to Agadir airport, our driver was on time, warm & welcoming. A lovely start! We arrived at Sofitel & was greeted with genuine warmth by Mr Houcine & his team. Fatima was helpful, answered any questions we had & showed us to our lovely room which was perfect for the two of us, not too big, not too small with a good sized balcony. It was very clean & comfortable & met our expectations. The hotel sits on a large beautiful space & the grounds are very well maintained & calming. A superb place to unwind & relax. All the staff & security were attentive, professional & friendly. They represented well & are a credit to the Sofitel brand. The restaurants & food are of a high standard with a good variety of quality food. The prices are very reasonable with good portion sizes. We also had the pleasure of using Thalassa Sea & Spa. The team & therapists were so nice, welcoming & were very informative. The facilities were excellent, very clean & hygienic. We were blown away by the level of service, attention & kindness we received, when to our surprise, our room was decorated to wish us a Happy Anniversary - a truly lovely gesture which made our day even more special, thank you! It was a real pleasure to stay at this wonderful hotel.

Please do not look at any other hotel. This hotel is 5 star. Mr. Imad the butler is incredible he is happy man and kept your room very clean. In addition to Mr Imad all of the staff were very nice at this hotel. The restaurants are outstanding. If it was not for my stay at the Sofiitel Agadir Thalass See Spa Agadir I would have perhaps turned around and go the next flight home. Agadir is getting ready for the world cup in 2030 so everything was under construction. This hotel was not however it was a fabulous stay. You can walk on the sand from your room. They have lots of activities that you can book while you are at the hotel. My only downfall there is NO Coffee shop or pastry shop. There is no shopping at all within the hotel. Next door at the Sofitel hotel which is a short walk their restaurants are incredible and the shopping too. They also have a coffee shop and pastries. You can order tea from room service but nothing else. Overall this hotel is top notch.

We stayed at the Sofitel Agadir Thalassa with two rooms: a Junior Suite and a Garden View Room. Overall, we really enjoyed our stay – the location right by the beach is wonderful, the staff was mostly friendly, and the service was generally at a high level. Unfortunately, we encountered so-called Plaster Bag Worms (a type of moth larvae) in the Garden View Room but also in the staircases and corridors on the ground floor, which makes us think this is a more general problem of the hotel. On the higher floors, especially in our Junior Suite, we did hardly see these larvae. In addition, we noticed a lack of flexibility from the staff. For example, it was not possible to order a single glass of sparkling wine – only bottles were offered. Likewise, a Campari Spritz was initially refused, even though Campari was available; only Aperol Spritz was offered. Only after involving the management was it finally possible to get a Campari Spritz. In this regard, there is definitely room for improvement. On a positive note, the food at the hotel is excellent, and the pool and garden areas leave nothing to be desired – they are beautifully maintained and very relaxing. We also would like to highlight that TUI was very fair and compensated us for the inconvenience experienced (with the Plaster Bag Worms). Unfortunately, the hotel itself showed no flexibility or any gesture of goodwill, which was disappointing – especially for a property of this category. It’s a pity, because otherwise the hotel really offers everything you would expect from a Sofitel – comfort, style, and relaxation. We truly hope that management will address these issues promptly and permanently. Finally, a special thank you goes to Mbark at the breakfast restaurant , who looked after us wonderfully every morning and provided excellent service – this really made a difference to our stay.

Really nice hotel and breakfast ! The breakfast is all homemade with fresh quality product, driven by a really nice French chef ! The hotel is beautiful and well maintained. It s always nice to stay here.

Outstanding hotel. Tremendous staff. The best food ever. Thank you too ILHAM the cleaner for being so kind and clean. Thanks to all staff for their kind service Would recommend. And will be back soon.

I think the only reason to stay in Agadir is to stay in this Sofitel. A beautiful 'city resort' hotel, very spacious, beautiful gardens (hats off to all the gardeners), lovely comfortable spacious rooms (I had booked panoramic sea-view, got upgraded to Junior Suite, sea view over pool, beach and beyond). The hotel is very generous with supplying several bottles of mineral water in the bedrooms, replenished daily. Note that there are only 2 floors, the ground level is level 0, these are garden rooms, private from the main pool area but there is a path infront so not totally private. 2 swimming pools. The larger one is about 25m at its longest, it was a little chilly. The smaller pool is warmer though not very long, but quiet and relaxing to stay there. No children's pool but both have a sort of wide 'shelf' where it is shallow. The sun loungers are very comfortable. Breakfast buffet was very good, especially if you have a sweet tooth. The pastries are amazing... top quality... from the croissants, tarts, baguette, even freshly cooked doughnuts... I tried everything... more than I should but frankly the calories were well worth it! The choice/presentation of fruits were a little disappointing and only small dishes of savoury. The only negative that should be addressed was the cooking of the eggs (not omelettes which were excellent). Don't ask for poached eggs, you'll either get under or overcooked presented in a large puddle of water - no attempt to serve 'dry', even after I showed chef taking a spatular to lift eggs on to another plate . The fried eggs usually underdone, broken... no care taken. We dined in the Spanish and the Beach, both decent, enough choices and frankly for the quality and service, it is not overpriced. The hotel is located at the very end of the promenade so has direct access to the beach (with private raised area with sunbeds. It is peaceful and therefore feels like a resort hotel. Directly next to the hotel is the long promenade walk to the centre...so easy access to anything. There is so much to love about this hotel. The service throughout was good, charming too. Of particular note: Mereyme (does not wear glasses... just discovered there are 2 hence comment) at breakfast. She remembered our drinks order in particular cappuccino for me with no chocolate inside or on top! Every morning smiling, welcoming, efficient. Hasna and Maya at the beach bar which we visited daily, loved chatting with them too. And of course the charming Ilham who made up our room most days, she was a delight... should be more front of house.

This was the end of our short tour of Morrocco and what a beautiful place to stay. We booked a suite with sea view and got a premium suite with ground floor garden view which was absolutely fine. Rooms are stunning. Food is amazing from the huge choice of breakfast to several evening restaurants. Food quality is outstanding. Thalassa Spa is outstanding with multiple chill areas. Well kitted out gym. Hotel undergoing minor rep cations but that only near the gym but wouldn’t have known unless we saw them. Reasonably priced for the quality of resort. Would recommend and stay again.

Disappointed, room allocation incorrect, three days with pneumatic drill going for hours next to the pool area, being chased out the door for unpaid bill when settled previous evening. No catering for dietary food and drink requirements.

Second stay here - the refurbishment has made it even better. Great service all round especially from Meryem Hmerrasse ar breakfast! Thanks for looking after us :-).