Guangzhou Royal Garden Hotel

NOT SO GOOD, LOCATION IS NO GOOD, IT IS IN THE MIDDLE OF RESIDENTIAL LOCALITY, BAD TRAFFIC, STINKING AREA. ROOM BUILT LIKE RESORT, BED ROOM UPSTAIR, BATHROOM AND LIVING ROOM DOWN STAIR. NOT CONVENIENT AT ALL.

Very good hotel with its location near canton fair, staff were friendly and accepted but they spoke little English which made communication difficult, the area around hotel is not that good and always dirty but the room service was excellent.

It was overall good but staff are not always welcoming clients , location is very good near canton fair but there is big problem with staff they don't understand English.

It's an older hotel but I was placed in a room out in the Gardens rather a two room suite with bedrooms upstairs it was very nice and the gardens were beautiful

Very nice courtyard. Relaxing atmosphere with bridges, lakes and koi. The Chinese restaurant inside of the courtyard is very nice and popular. Need to get up early on weekends to get a table.

The room is just ok. However the conditions of the hotel or around the hotel are really a mess. It's getting really muddy and dirty during raining season, especially bad for us when we have to walk for a distance on muddy road from the lobby to our room. No one there to help us carry the luggage. The main road to the hotel is small, old and under terrible condition. Taxi can't park in front of the hotel because it's an old narrow busy road. We have had hard time to get a taxi all the time. Wifi was not working at all.

no noise

Stayed here for a conference at the Canton Fair expo center. The hotel was clean, polite, the staff spoke enough English to make transactions easy. Neighborhood was full of dining options and services, and getting to the expo center was pretty easy by bus or taxi. Rooms were small by Western standards, but functional with exception of the toilet, which forced you to bang your head against wall if you needed to touch your toes. Massage/spa services were hit or miss, with 2 good massages and 2 average massages amongst our group. Would be 4 stars except the hallway to our room smelled like dead fish or worse. Room was fine, but getting to/from was an unpleasant olfactory experience. Would consider staying again if on a tight budget, but would at least reconsider other options. In short, not a bad stay.

simple breakfast serve no much variety

After check in, they took us to the room#1502. I refused to accept because the bath area was so dark. There was only one light for the mirror area. Then they offered us the room #2702. I gone nuts on the first night! Right after finishing shower, I found out the shower room fan can not be turned off. It runs all night. Then, moved again to room #1807. This one is beter but the head light(on the ceiling) on the other bed is bad and we ended to call the maintenance to replace the bulb. There is no SOP in this hotel. The room cleaner should follow the SOP to check the room after he/ she finishing the room cleanness. You better to handcuff me for second visit!