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8.4 / 10 Guest Rating

Brookside Lodge

463 E Parkway, Gatlinburg, Tennessee, 37738, Gatlinburg, US

Brookside Lodge - main view

About the Property

In the heart of Gatlinburg, Brookside Lodge offers an unforgettable getaway perfect for everyone.

Relax and Unwind
Dive into relaxation at our two outdoor swimming pools or energize your day at our fitness center.

Comfort and Convenience
Our 100 air-conditioned rooms feature premium pillowtop beds, private furnished balconies, refrigerators, and microwaves, ensuring a home-away-from-home experience.

Exceptional Amenities
Enjoy complimentary Wi-Fi, a daily continental breakfast, and on-site conference facilities ideal for events or meetings.

Smartly situated within a short distance of local attractions like Ripley's Aquarium of the Smokies, it's time to experience all that Gatlinburg has to offer. Book your stay at Brookside Lodge today for a memorable adventure!

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Free bicycles nearby
Area shuttle (surcharge)
Firepit
Fireplace in lobby
Free WiFi
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Riverside Deluxe King - Photo 1
Riverside Deluxe King - Photo 2
Riverside Deluxe King - Photo 3
Riverside Deluxe King - Photo 4
Riverside Deluxe King - Photo 5
Riverside Deluxe King - Photo 6
Riverside Deluxe King - Photo 7
Riverside Deluxe King - Photo 8
Riverside Deluxe King - Photo 9
Riverside Deluxe King - Photo 10
Riverside Deluxe King - Photo 11
Riverside Deluxe King - Photo 12
Riverside Deluxe King - Photo 13
1/13

Riverside Deluxe King

1 King Bed387-sq-foot individually decorated room, furnished balcony with river and mountain views Internet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - LED light bulbsNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningRefrigerator

Riverside Deluxe King

Non-refundable
Breakfast Included
20% OFF$151.28

$121.02

Includes taxes & fees
Honeymoon Suite - Photo 1
Honeymoon Suite - Photo 2
Honeymoon Suite - Photo 3
Honeymoon Suite - Photo 4
Honeymoon Suite - Photo 5
Honeymoon Suite - Photo 6
Honeymoon Suite - Photo 7
Honeymoon Suite - Photo 8
Honeymoon Suite - Photo 9
Honeymoon Suite - Photo 10
Honeymoon Suite - Photo 11
Honeymoon Suite - Photo 12
Honeymoon Suite - Photo 13
Honeymoon Suite - Photo 14
Honeymoon Suite - Photo 15
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Honeymoon Suite

1 King Bed441-sq-foot room, furnished balcony with river and mountain views Relax - FireplaceInternet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingEco-friendly - LED light bulbsNeed to Know - Toothbrush and toothpaste not availableSmoking And Non-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

41 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningRefrigerator

Honeymoon Suite

Non-refundable
Breakfast Included
20% OFF$164.68

$131.74

Includes taxes & fees

Guest Reviews

8.4
Excellent360 verified reviews
AI Summary

Guests highly rate the clean room and frequently praise the great staff.

Categories

Cleanliness6.7
Service9.7
Location9.7
Room Quality6.7
Amenities8.7
Value for Money8.7
Food and Beverage7.7
Overall Experience9.2

Select topics to read reviews

S
SusanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Front desk ladies were explained the facility and bus stop and closest pizza place"

9.0

the balcony over looking creek was very peaceful to sit on and watch. breakfast was delicious, biscuit/gravy/sausage. Coffee maker in room didn't work. But breakfast made up for that little hipcup. parking location near room was great.

coffee maker in room didn't work

Helpful?
R
ROMUALDOusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Staff are great unfortunately the place is not"

1.0

Location is good. Close to downtown

Room was not cleaned really well. There still some food marks on the fridge. Found dead bug in the bathroom, another one on the bed and one made it to the baby’s water bottle.

Helpful?
Y
YaetausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Overall good"

8.0

On the water.

The outside needs to be cleaned up. Ice machine never worked.

Helpful?
F
FerrabyusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0

Breakfast was ok only.

Balcony overlooking the river was great but railings was full of cobwebs, not cleaned this year. Room and contents were good, decor whilst good made the room gloomy dark. Bathroom tub needs a handrail to help get in/out and a hook for a towel so it’s at hand, just needed a good clean around the beauty area.

Helpful?
J
JasonusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2026

"Good"

9.0

Good please to stay

Easy accessible to the town

Helpful?
A
Ana FabiolausUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
M
michelleusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2026

"Did not stay requested refund but was denied"

1.0

The location is good. The pool, landscaping and outdoor area is beautiful.

Bugs in my room Mold smell as I entered the room

Helpful?
H
HaltermanusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
G
GeorgeusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Staff was super friendly and property was very clean. I would definitely go back . Great value"

9.0

The property is slightly dated however it was very clean and comfortable. Room was spacious. Location was excellent

I liked the property

Helpful?
W
WandausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0

Roomy location. Very good breakfast.

Door entrance stuck very bad.

Helpful?