Artotel TS Suites Surabaya

good service and room so aesthetic thankyou artotel

Good service and nice staff, keep up the good services. Attention to: Anike Alfin

this has to be the most comfy hotel that i have ever visit in Surabaya, bakalann kesinii terus sih kedepan nya kalo ke Surabaya lagi, agak kaget pas tau cmn 4 star hotel.. kirain bintang 5... terlebih, staff front office nya ramah banget dan untuk GRO nya u did ur job very well, no wonder u got that position, u deserve it! best hotel in Surabaya so far!!!

A stylish and comfortable hotel with spacious, clean rooms and a warm artistic vibe. The staff were friendly and very helpful, especially in assisting Alvin and Dena. Strategic location and overall a pleasant, memorable stay.

My Experience at Artotel Pluses: - The staff were definitely very friendly. - Breakfast was quite varied. Taste really depends on your preference, but the combo of lodeh manisa with fish was kind of unusual—still, it turned out delicious. - Facilities were good, the room was spacious and fairly clean. - The coffee machine was super helpful, especially since I love americanos. Minuses: - The shower in room 818 was broken, the water came out way too strong. It honestly felt like showering under the Coban Rondo waterfall. - A new experience for me: when I asked for ice cubes, Room Service said I’d have to pay extra. That was a bit surprising, since in most hotels I’ve stayed at in Surabaya, ice has always been free. Maybe I’m just too used to free ice. Overall: I still really enjoyed my stay at Artotel. My kid especially loved the new experience of soaking in the bathtub while watching TV.

Our three-day, two-night stay at Artotel Wanderlust Surabaya as a couple was overall very positive. The hotel successfully creates an atmosphere that is ideal for couples—comfortable, aesthetically pleasing, and full of character. The room was clean, modern, and creatively designed, making it very Instagram-worthy without compromising functionality. All room facilities such as air conditioning, shower, and toiletries worked well. Housekeeping maintained cleanliness consistently throughout our stay. The lounge and restaurant areas offer a comfortable and relaxing ambiance. Breakfast selection was varied with satisfactory quality. The overall atmosphere reflects an artsy concept that appeals to couples who appreciate design and creativity. The experience and facilities provided are well aligned with its four-star rating. The hotel’s artistic concept adds significant value to the overall stay. The hotel is strategically located in the heart of Surabaya, providing easy access to culinary spots, shopping areas, and entertainment venues. It is suitable for both relaxed itineraries and city exploration. Some public areas feature bold visual themes. While visually attractive, they may feel slightly overwhelming for guests who prefer a more minimalistic or calm atmosphere. On certain evenings, the music volume in public areas was a bit high, which could affect guests seeking a very quiet environment.

It was last minutes booking. Since i had rescheduled flight from the airlines. But the hotel could help me with the early check in. All staff are friendly. The security also kind. He help me with my bagage from the car. Nice and clean hotel. Very recomended.

Nice room, nice experience, nice staffs, nice atmosphere, everything just perfect and definitely come back for stay in surabaya.