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7.6 / 10 Guest Rating

Heritage Park Pontypridd, Trademark Collection by Wyndham

Trehafod, Pontypridd, Wales, CF37 2NP, Pontypridd, GB

Heritage Park Pontypridd, Trademark Collection by Wyndham - main view

About the Property

Recreation Amenities
Unwind at the fitness center or enjoy the scenic garden views.

Dining Experience
Savor British cuisine at The Heritage Park restaurant or opt for room service.

Event Facilities
Host gatherings with ease at the banquet hall and 4 meeting rooms available on-site.

Book now for an unforgettable stay at Heritage Park Pontypridd, Trademark Collection by Wyndham.

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Picnic area
Fitness facilities
Hiking/biking trails nearby
Breakfast available (surcharge)
Free newspapers in lobby
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 1 Twin Bed - Photo 1
Classic Room, 1 Twin Bed - Photo 2
Classic Room, 1 Twin Bed - Photo 3
Classic Room, 1 Twin Bed - Photo 4
1/4

Classic Room, 1 Twin Bed

1 Twin BedInternet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Electric kettle, room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, free toiletries, and towelsPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingAccessibility - Wheelchair-width doorwaysEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
TelephoneDeskPrivate bathroomHeatingElectric kettleWardrobe or closet

Classic Twin Room

Non-refundable
Room Only
20% OFF$125.39

$100.31

Includes taxes & fees

Classic Twin Room

Non-refundable
Breakfast Included
20% OFF$178.45

$142.76

Includes taxes & fees

Guest Reviews

7.6
Very Good139 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the nice amenities.

Categories

Cleanliness5.7
Service8.2
Location8.8
Room Quality6.7
Amenities8.7
Value for Money7.7
Food and Beverage7.2
Overall Experience7.7

Select topics to read reviews

D
Daniel
Verified booking
partner
Standard Room
Stayed in Dec 11, 2024

"Exceptional"

10.0

Highly recommended

Helpful?
S
stephen
Verified booking
Standard Room
Stayed in Nov 30, 2024

"Excellent"

8.0

It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Nov 29, 2024

"Good"

6.0

No thanks

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 25, 2024

"Average stay"

6.0

Hotel is in a good location. Rooms need upgrading and floors need vacuuming! Food was nice and bar staff were great.

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Oct 19, 2024

"comfortable bed but bathrooms need revamping"

6.0

Room getting shabby especially the bathroom and unable to turn the dial to use the bath rather than shower.

Helpful?
K
Kemi
Verified booking
Standard Room
Stayed in Oct 19, 2024

"Polite staff. Good hotel."

10.0

Late arrival due to closure on M4 but night staff was very friendly and ushered us in without any fuss.

Helpful?
H
Hannah
Verified booking
Standard Room
Stayed in Oct 17, 2024

"Staff were great - hotel was awful"

2.0

The only good thing about the hotel is the reception team. They went out of their way to make sure you were happy. I dont really like leaving a negative review unless there really is a good reason and the owners of this hotel need to hear the reasons. The hotel is worn. The rooms arent of an acceptable standard even for the money paid. The carpets smell of damp and are torn. Furniture is stained and damaged. Matresses are beyond their life. Rooms are dirty and mouldy. Locks dont work on doors. Some doors dont close. Some doors dont open. Service is slow in the bar. There just are not enough staff. We were told a simple coffee would take 10 minutes as the girl was the only person on serving breakfast. Drinks were expensive for a poor bar. The fire alarm sounded regularly even in the middle of the night because "someome was having a shower and left the door open". Vans were parked in the disabled spaces. The car park was mostly flooded. Another person was in front of me complaining their room was dirty and the toilet in an unspeakable state. The owners appear to not care. We had to change rooms. Its not somewhere i would stay again. Its not somewhere i wished i had stayed. Forgive me father for I have stayed... Though credit to reception staff for dealing with an impossible situation. This hotel would be really be well suited to warmer climates like Torquay. A comedy.

Helpful?
K
Karen
Verified booking
family
Standard Room
Stayed in Oct 16, 2024

"Exceptional"

10.0

Fantastic staff. Great breakfast.

Helpful?
R
Ross
Verified booking
Standard Room
Stayed in Sep 30, 2024

"Great place to stay!"

8.0

Nice place to stay - excellent service on the evening. The waiter was incredibly friendly and interacted really well with my child. The waitress in the morning looked like she was chewing a wasp. Mattress was completely dipped on one side.. and decor could do with a little spruce in the room. otherwise a lovely venue, great bar and lounge area and good food (although my pie was all mash on top and very little meat).

Helpful?
G
Gemma
Verified booking
partner
Standard Room
Stayed in Sep 24, 2024

"Exceptional"

10.0

Fab stay would come back again close to home

Helpful?