The New Tulbagh Hotel

Business trip to Cape Town. Hotel in great location but suggest that they change the name from "The New Tulbach" Hotel as this name must have applied 10 years ago. Décor, rooms and fittings could do with an urgent upgrade and generally the Hotel is looking very tired. Service very average and no ice available in the Bar? Parking is an issue and extra charge. Prices charged not in line with service offering.

I booked this last minute and it was the only ro available. Good deal for price and availability, staff was nice and helpful. Morning breakfasts were quality. At this price you don't get much of a concierge which I would have liked. However good hotel for what it is.

The hotel and room provided simple, decent accommodations. Free Wifi was appreciated. Missed the lack of decent entertainment (only 8 TV channels) and fitness center. Book only if you are on budget-travel.

Reception lady was friendly and the hotel was clean. The room was big and the bed was clean and comfortable. Breakfast staff were friendly and the food was good and a big choice to choose from.

The first shocking matter was that the hotel did not have its own parking, nor did it subsidize the parking in the adjacent parking facility. A local man stands in front of the parking and demands money for parking at R70 a day, which can only be paid in cash. Surely, without immediate payment, there is nowhere to leave your vehicle. Rooms were satisfactory, albeit a lot of wasted space and moisture damage on the walls. A big disappointment was going to the bar downstairs at 11pm for a bottle of water; the bartender didn't have enough change for me, and said that he'll get some and bring it to my room. This never happened and he was on leave over the next two days, which was extremely frustrating. It must be said that the front desk staff did rectify this when I mentioned it to them, however was a big inconvenience trying to get my money back from the bar.

was wonderful a very warm welcome from Ryan

We met a friendly staff and aggregat hotel near the Waterfront - walking distance 12 to 15 minutes. The breakfast buffet was superb! We can recommend The New Tulbagh Hotel

Very friendly and helpful staff. Yummy breakfast.

Very pleasant. Centrally located, less than 100m from City Bus stop. Nice breakfast. Staff friendly. Noisy area, especially early mornings with garbage truck. Website advertisement indicated all rooms have shower and bath, which is not the case with family room. Only the 3rd staff member could explain that to me. Overall very good and for the price, the stay was excellent! Thank you.

The images on the web page are misleading. The lifts are out of order (which appears to be a permanent status) so you have to use the stair case which hasn't seen a vacuum cleaner or a coat of paint in many years. There is a musty smell on the first floor. Our bathroom has a leak between the shower and the vanity. In the 6 nights that we stayed there it was never repaired even after reporting it. We booked and paid online and hence we couldn't leave. Parking is not owned by the hotel so you don't always get to park in the secure area. This is also not clear on the site. I asked a front desk staff member who owned the hotel and they couldn't tell me which is odd.The positive is that the hotel is centrally located but sad that this asset is neglected and badly managed. The staff only do what they are allowed to do.