Smartr Madrid Atocha

Staff was very attentive as I called the day before and asked them if possible to check in early. When we arrived by 11am, our apartment was ready. 10 min walking away from main madrid attractions and from atocha train station. I highly recomend it

This is our second stay in 2 years. We love the properties and the location. It is the most central to everything we want to see and the neighborhood has so many restaurant options it is overwhelming. We eat every night in our neighborhood no matter where we find ourselves in Madrid. Our only criticism in this stay is the room was a bit warm. In the other properties we have rented that was not an issue.

visiting daughter who is abroad for a college semester--we LOVED it! GREAT LOCATION!!!!

I didnt know what to expect from this stay, but I absoulety loved it, it was better than a hotel and much more proper than an Airbnb

A very enjoyable stay. Staff were really helpful on arrival after 8pm.

The checkin was a problem as no one was there when we arrived. The reception is open for limited time. Rooms are nice. Its like a fully furnished house. Bedroom is too small.

The free wifi was rubbish as it seemed to disappeared in the evening til the morning. The tv channels were all in Spanish.

It would be a little too crammed for 8 people but more than okay for a short stay. No black out blinds in the front room. The room provides you with a kettle and iron board which was handy. There was a coffee filter but no filter and the iron board is a small one that you lay on the floor or on table. There were 11 plug sockets in each room which was great. The staff was very helpful. The apartment was very clean.

clean nice apartment, easily accessible. Great location and value.

While this place was centrally located to places we wanted to see, it was hot at night as it had poor air circulation. Also, for us, it was noisy as the people above us went to bed much later than we did. When making the reservation, I was under the impression the room only slept 2 people. It turned out that there is a single bed near the door and the sofa has a hide-a-bed; so, instead of renting another room for my mom, she could have slept on the single bed. They did provide hand soap, but no shampoo, conditioner, or moisturizer. Last of all, the lock was different. There was no knob or handle inside the rooms on the door going to the hallway. The only way to open the door from the inside seems to be by unlocking it with the key, which seems to me it could be troublesome if there was a fire.