Hôtel François Premier

The hotel is in a very prominent position situated in the town centre on a very busy roundabout, the traffic noise made sleeping difficult. We chose not to spend much time in the room because of the noise, it was noisy when the windows were closed and then the room was stuffy fresh air was an issue. The room was clean however the bathroom had some series mould problems and the top of the shower head was thick of dust. I felt the bathroom was not adequately cleaned making me feel uncomfortable. Parking is good and recommended. Hotel staff are nice. The hotel breakfast is recommended lots of choice. After dinner we called at the hotel bar for drinks requesting two glasses of red wine the first offering was the fag end of an already opened bottle - opened for how long? The barman split this old wine between our two glasses then topped up with wine from a different bottle. I questioned him and insisted politely that I would prefer the wine from one bottle, he was very cross. When I ordered a second glass from his colleague he tried the same trick again. The first barman asked us to leave. With pleasure comes to mind why would I want to stay in place where I'm being taken for a fool. There are plenty of bars to choose from in the vicinity dont go their. We were recommended to go to La Belle Epoque to eat, unfortunately that evening there was a private function, so no regular chef the food was simply poor, fish not cooked and a plate of processed food. The staff were lovely at the restaurant and changed my food immediately the service was very good. We were told that the Globe Restaurant is a better choice which is near the hotel. Nice atmosphere. Unfortunately I won't return.

Travelling with family ( including small dog) this nice hotel offered us everything we needed: chic hotel in the city center, very clean, modern facilities. Nice stuff. We would love to come back to this hotel and wonderful Cognac.

We stayed at this hotel in Cognac for 3 nights and really enjoyed it. The staff was very helpful in suggesting dining options and assisting us in arranging local activities. Our room was comfortable, with a great view and all expected amenities. The private parking accommodations were very convenient. Everything we wanted to do in town was within walking distance and even though this hotel faces a busy public square, once the windows are closed at night, it’s very peaceful and quiet. Altogether, a great experience.

Perfect customer service

This is a lovely old hotel, recently refurbished I would imagine, in the centre of Cognac. Staff were friendly with a good command of English and our room was clean and comfortable with a fantastic shower! Breakfast was very good too! Parking is available but as we visited on a weekend we were able to park on the street outside for free. The hotel is very well located for bars and restaurants as well as the major brandy houses.

Hotellet ligger veldig sentralt i Cognac by. Flott standard og fremstår som moderne. Nydelig frokost. Vennlig og svært serviceinnstilt personale

All was good, very central location

Great location in the middle of this delightful town. Unfortunately we didn't have time to try the pool or spar facilities. Only slight criticism was the room we were in felt a little dated for 4* hotel. Staff very friendly and helpful.

L’hôtel est très bien placé et le bâtiment est très beau. L’accueil est bon mais la chambre qui nous a été donnée était au tête de chaussée dans un bâtiment séparé donnant sur une rue très bruyante la nuit. Dommage de séjourner dans un hôtel sans pouvoir dormir correctement

We loved the location of the hotel, the excellent air conditioning - it was 35°C when we were there - the friendly and very helpful staff - all staff - and the magnificent bar, which has a huge selection of Cognacs and a super-friendly and efficient barman, Julian. The off street parking was an added perk. We would very happily stay there again.