Hôtel François Premier

Everything was primo except Internet. Some problems caused it to drop out frequently. Sign on did not go as instructed, but attendant responded immediately to attend to the problem. Overall loved this hotel and would not stay anywhere else in Cognac.

Staff went out of their way to make visit memorable particularly Gary who welcomed us on arrival. Great hotel from secure parking to luxurious room.

The hotel is well located right in the centre of Cognac, but there was no noise in our room as windows were well insulated. The building is historic but has a comfortable modern interior with air conditioning. Staff were welcoming and considerate, which I appreciated especially as my mobility was not great at the time. Good car parking. Would definitely stay there again.

This is one of the best hotels that I have ever stayed in. It started off well when we were upgraded to the prestige suite. The facilities are excellent, nespresso coffee machine thick towels, beautifully comfortable bed to name just a few. The experience is made special by the genuine warmth and friendliness of the staff, epitomised by Thibault a real credit up the Hotel. If you are going to Cognac I don't think you will find a better hotel then this.

excellent everything. hotel is in fan condition with fab staff. the bedrooms are well thought out as in light switches and plugs. the pool although small has a huge pump in it so you can swim against the current and get no where, robes, towels and flip flops were readily available. great location, fab beer garden. like I say excellent everything

Bar closed on Monday, no cocktails or other drinks, unacceptable in a so called 4* hotel. No dining room or dinner. Difficult to find space to park a Range Rover in the hotel car park. Breakfast cheese was stale. Ham etc. not topped up as they ran out.

Best hotel in Cognac. Perfectly placed. Well equipped and furnished rooms. Good service. Friendly staff.

Our second stay here, and we were nit disappointed. Great location close to many houses of cognac. Great restaurants close by, bistro de Claude should not be missed!

Enjoyed a 5 day break in Cognac. Hotel was very smart and the staff most helpful. You can hear the hustle and bustle in the square when you are staying in a room at the front but with the windows closed and a/c switched on then it becomes acceptable. We would definitely stay here again.

Wonderfully appointed hotel right in the heart of the town.Really friendly and helpful staff who couldn`t do enough for us