Best Western Plus Rio Grande Inn

Breakfast was good - good choices and tasty. Loved being able to enjoy my complimentary drinks beside the pool after a long day of travel.

The check in could have been more efficient. Had to wait longer than expected even though I checked in prior online.

Liegt zentral

Das Hotel riecht muffig und das Frühstück war äußerst rudimentär

Todo el concepto del hotel estuvo 10/10 instalaciones y servicios

No visualizaron el pago de mi reservación el día que llegamos lo hicimos con mucha anticipación por medio de booking, tuvimos que pagar nuevamente la estancia de dos noches. El personal se portó muy amable, reconocieron la reservación inicial al día siguiente, pero seguimos esperando el rembolso. El doble cobro se nos hizo el 23/dic y ya estamos a 08/enero

Everyone was friendly and when we needed something they were on top of it!

Nothing.

We loved the comfort and cleanliness inside of the room. Location is great too! The pool is very nice too.

The hotel should not allow people with shoes inside of the pool area. The pool area was not clean and this was the main reason in our opinion. It's a pity because it is a very beautiful pool and kids absolutely love it, so they should put more attention to this. The breakfast area could have brighter lights too. It is very dark there and for eating is better to have more light.

Clean and close to everything

The room we had was in the pool area and it was VERY loud.

The person on the 3rd floor was jumping around all night long.