Hotel Isla del Encanto

Just need some more options for meals

El personal era estupendo.Los recepcionistas,supervisores (todo el personal) fueron muy serviciales,afables y respondieron a todas nuestras preguntas y necesidades. La habitación limpia,hermosa y moderna. No importa donde te encuentres en las facilidades del hotel con unas vistas espectaculares!! En el restaurant del Hotel ISLA del Encanto quede impresionada tanto por la exquisita comida y por el personal atento y bien informado,se aseguraban de que nuestra comida fuera memorable,ofreciendonos excelentes recomendaciones.No quiero pasar por alto a Los meseros Cristian y Marcelo waoooooo Excelente,Su atencion desde el primer dia hasta el Ultimo!! Dios Bendiga a todo el personal!!No puedo dejar de recomendar Hotel Isla del Encanto (Baru,Cartagena) para disfrutar de una fantastica experiència. Gracias!!!!

Really boring no entertainment at all after 7pm is like a dessert you have to go to the room, because you can’t leave the island. The drinks menu they tell you one price and the menu says another price, they told us the menu was wrong. Is 1 hours 30 minutes away from everywhere. The water is not blue like in the pictures.

The room was lovely . Very clean , really cool outdoor shower. The guests only pool was really great and the hotel grounds were well maintained Like others mentioned , the water is a bit murky and green, not clear blue it is still calm and pretty. We loved using the free paddle boards and kayaks . We didn’t love having day trippers take over the beach at 10-2 so we went to the pool during that time . There are some people selling jet ski rides and jewelry near the beach but they mostly wait for you to approach them . Lovely views from the restaurant . They have a few vegetarian options that were tasty. We had an issue with the server and the vegetarian food that was resolved quickly and very kindly by the manager of restaurant and hotel. We loved the snorkel trip . It was so lovely. We hope in the future the guides would talk about importance of conservation and remind people not to step on the coral . Our son 11 year old loved this place and we liked it . We would return . It was overall a nice relaxing place to spend time .

We spent great time with our family and enjoyed our stay. Very small, friendly resort to relax. Can’t wait to get back

Amazing get away resort. Food and drinks are outstanding. Special shoutout to Lewin, Silvio and Alvaro. Ammenities on this resort are above similar properties. Beach is not the biggest and due to its location and depending on weather, the water can get mixed up and not be as turquoise as other beaches in the area.

Great

First of all It is NOT an all inclusive. They don’t have something as simple as a coffee maker in the room. The employees/ activity venders want to take advantage of prices. Note be careful cause we bought a package for activity excursions & paid a lot of $$$ & did not get what was promised. Also there is no shop no anything in this island & they don’t offer snacks & if you want anything & would like to leave the island to nearby town they want to charge you an arm & a leg to just take you. The place is beautiful but you must know you will be paying lots of out of pocket $$$ on a place that it’s supposed to be “all inclusive”. Will NEVER go again. If anything look into playa Blanca a nearby hotel much better than this one.

Great Island getaway from bustling Cartagena. I was able to sleep very good and truly relax! Junior the reception manager was vey accommodating and friendly. He made sure I was very happy during my stay!✨🏝️🌊🏝️✨

Great attention from staff. Very pleasant and helpful.