London Heathrow Guesthouse

Was supposed to be checked in very late night. No lights, no signs, no house numbers, bad neighborhood. Literally ended up sleeping in my car.

The guest house was basic tired and in need of a bit of updating. Few local amenities in walking distance. Tv didn't work

No thermostat om radiator in room3

On arrival was shown a single room, even though I paid for a double room. No en suite, even though I also paid for this. Was told if I wanted a double room it would be £10 extra, and if I wanted an en suite it would be £10 extra. Even though i'd already paid for both of these in the price! Sheets disgusting and dirty, brown sheets with brown stains. Had to shower twice because of how dirty I felt before and after bed. Furniture all broken and fallen apart, shower disgusting. Avoid this hotel at all costs, it is horrendous. Wasnt expecting amazing for the price paid, but I atleast expect it to be clean and to be what I have paid for.

We did not get to stay at this hotel, when we arrive NO ONE WAS THERE. Our reservations were confirmed, we showed up to checkin at 8pm, checkin was until 10pm. We waited 45 minutes in an empty building, ringing the door bell and knocking on doors and no one came. So we left.

Hotel staff was exceptionally friendly and helpful. The free breakfast was good.

Absolutely terrible do not stay here's.. pictures do not reflect the hotel

Very nice experience, I really enjoyed to be there.

We were greeted by a very nice gentleman, Tony, who showed us our room and gave us several room options on the night of our reservation. He was friendly and helpful and made excellent recommendations for food in town. Our room was roomy and clean. We've been traveling for almost two weeks and this is the first place where the bathroom smelled bleachy-clean. You just know it was cleaned throughly compared to several recent bookings in other hotels. Breakfast was delicious thanks to our lovely hostess, Monica! Would most definitely stay here again!!

Reasonable, but too few shared bathroom / toilets for the number of rooms