Cattleya Suite by Marbella

Nothing like the photos Run down and in terrible condition should not even be listed on any site. Nobody should ever be able to stay here. Mould in rooms, paint coming off walls, main pool green, pool in room tiles pulling up and pool dirty, staff lazy, no dinning as listed. No breakfast as listed. All out a dump and will never recommend for a dog at even stay there.

It was amazing! Staff was excellent, location was goot! All was great really

The Junior Suite has a size of 44 sqm and is equipped with twin bedding, a study desk, microwave, large fridge. The Junior Suite has an en-suite bathroom with shower, toilet and designer amenities. A perfect room for single travelers. This is what the hotel claims on their website and it is not a correct. Expedia has this hotel listed as a 4 star hotel. I was so disappointed with this hotel I checked out after 2 nights. Despite the fact that I confirmed twice with the hotel for an airport pickup (including on the day of travel) there was no one waiting to pick me up. I phoned and messaged the driver - no response. I had to rely on the kindness of another driver to assist me. After one hour an alternate driver turned up there was no apology. I asked to speak with the manager, however he never made contact with me. As an apology for making me wait an hour at the airport in extreme anxiety, I was offered one ticket to their New Years Eve dinner. When I walked into the reception there was no greeting both staff looked up from their phones and said, "Yes". The bathroom smelt like sewerage, the towels were worn and grey, there was a huge cockroach in the shower. The mattress was like sleeping on a plank of wood, there was no microwave, and no full sized fridge. The air conditioner was not adequate for the room size & didn't cool the room. The property and Expedia have a responsibility to accurately represent the rooms they sell & as such I request a refund.

Great service and great location. For the location you get a great price. If you don’t need to be right on the beach, this will be a great place since the room is spacious and close to restaurants and nightclubs in Seminyak.

The staff are very friendly. The hotel is in need of some tlc and maintenance but overall it was clean and our stay was great.

Lovely villas in a nice quiet area of seminyak. Very good for the price. Rooms very dark and shower could have been better but other than that, a very pleasant place to stay. Would recommend 👍

stayed there for 2 weeks. up graded to to a private pool villa. condition of room and pool was not a 4 star quality , air-conditioner not working well , no hot water, staff was very loud around the hotel. food and breakfast was a one star quality , not happy at all.

They didn’t prepare at all!the ac didn’t work,the towel wasn’t bright white,the roof leaked.

Spacious room big tub (not in all rooms) close to My fave Beach and But breakfast is basic