Runaway Beach Resort by Magical Memories

Property manager never returned my calls when I was there piss poor communication

Un buen lugar, buenas instalciones. Nos hizo falta un paño, no habia paños de pies ni de manos No habia jabon lavaplatos, no habia jabon lavamanos, no habia jabon para lavar ropa.

Convenient to nearby grocery stores and gas station, minutes from highway. Condo seem to have been rushed when cleaned. There was hair in the floor and around the sink. The floors seem to be halfway vacuumed. The last guest(s) left a pair of white underwear in the floor of the closet (I left them there for the next guests) and one of their pink press on nails. There were no wash clothes in any of the bathrooms. I called to request some, received no answer but was followed up with a text saying my call was missed and if I could be helped. No returned call or wash clothes. I went to the local Walmart to purchased them along with towels bc the ones in the unit were the smaller floor towels. Overall the stay was fine, this particular unit was not updated but it was fair for the price. All of my issues could of been smaller but they continued to add up to make it a bigger issue. I would recommend for convenience but don’t expect hotel accommodations.

Cobro extra por aseguranza que no dijeron al hacer el trato y muy alto el cobro por limpieza del lugar , muy mala comunicación con el resort

Loved everything about the apartment

Avoid these condos like the pest. Management company is the absolute worst, good luck trying to check-in without stress, driving around looking for their abandoned or empty offices or calling for hours. Condos themselves are old and crappy. Furniture purchased in the 80s and never looked after again. You get better beds and a better night sleep in a $5 cockroach motel. Never in my 25 years coming to the area I had a worst experience, by miles. #Unlist.

Bad smell, nasty carpet, bad customer service, roaches in restroom, no tissue provided, no cable & WiFi, no cold water. The list continues!

Bugs, bad smell, no working cable or television, nasty carpet, no tissue provided, very bad customer service, no cold water.

The property was in a great place from the parks we were visiting. The house was clean and the area where the property was, it was close to stores and eating places.

Check-in was a bit trying as the room as they gave us the wrong room; there was an added charge of $38 for an insurance coverage that was not disclosed as part of the room fees; plus the different address for check-in was not given to us when called to request ground floor room or a room with an elevator close by since my wife has a broken leg and can’t do stairs. Had to change rooms the next day as the first had a broken a/c and water heater. That room was much nicer and actually came with the dish soap and trash bag in the can!