Stanbrook Abbey

I came in a couple of days ago for coffee with a couple of friends, i was very indecisive Annabelle my server was very informative and helped me and gave recommendations on what hot drink she thought would be nice to try. Her service was absolutely lovely, would definitely recommend coming in. Thank you Annabelle you were absolutely brilliant will definitely be trying the salted caramel latte next !

We stopped overnight on a trip from Darlington back home to Cornwall. The hotel has plentiful parking, beautiful well maintained grounds. Very pleasant to wander round and lots of history. We ate in the bar area and service was very good. Breakfast the following morning was plentiful and of a high standard. The room wasn’t huge but was again of a high standard. We would stay there again and would recommend to others.

If you want a venue who will treat you like royalty from start to finish, this is the venue for you! Our Co-ordinator Jodie from Stanbrook Abbey was absolutely phenomenal! She ensured that we had everything we needed, right down to the last detail. The whole process was made with ease. You are provided with meetings throughout, an amazing taster session and even discounts for your guests who plan to stay at the hotel on the night of Wedding Day. The staff were brilliant; they met all our needs and requests. The rooms were aesthetically gorgeous and comfortable. My bridal party and I stayed in the Outstanding Bridal Manor the night before, and my husband’s groomsmen booked the basement where they played games, utilised the snooker table whilst enjoying fabulous food. The order of the day couldn't of run smoother! Clyde our co-ordinator on the day of the wedding was so kind and considerate. The staff were professional and worked in unity. All our guests expressed how much they felt like Royalty! And the building! Absolutely Extraordinary!! I cannot thank you enough Stanbrook for making our day sooo Special!! I would recommend this Amazing 5-star experience to all!

We stayed at Stanbrook Abbey for our quilt show at the three counties Showground. It’s a fabulous hotel with close location to the showground. Wonderful food, super comfy beds and very lovely bedrooms A very enjoyable relaxing stay after busy days running our stand!

My wife and I recently married at the beautiful Stanbrook Abbey. We booked a 2 night stay which included breakfast. A separate room for the night before and a joint room for the night of the wedding. The rooms were immaculate and homely. The beds were comfy and the rooms were nice and warm on what was quite a chilly few days. They had everything we needed, including a safe, a mini fridge and Netflix! We had a meal in the Rectory on our first night and breakfast in bed on both mornings. The food was fantastic! The staff were very friendly and helpful. We couldn't recommend Stanbrook Abbey enough and are already looking forward to our next stay!

First time users of this location and this chain of hotels. Upon arrival, it is easy to be impressed by the well maintained grounds and building, with a smart extension having been added to a historic Abbey. Plenty of parking available near the main reception. A little dog station is available in the lobby for borrowing items for your pooch and this was a lovely touch. Check in was quick and clearly the staff have been trained well. A history leaflet of the building being provided to first time guests being a welcome touch. The offer of additional purchases and add-ons were clearly explained. The walk through the building to our room was impressive, with a seemingly immaculate attention to detail and cleanliness as you walked around the outside of the courtyard. This would clearly be a venue to host events and functions where the impressive building would add elegance to your photos. Sadly, our room was the downfall of the stay and I do wish it was the room that was better and the communal areas had suffered neglect if given a choice. For such a grand building and the price point, a basic double bed does not seem adequate. The rooms had plenty of open space, so this seems a missed opportunity. While I accept the building is old, the light bulbs do not need to be of the same era! Weak, yellow light was provided for both reading lamps and the main ceiling light. It was not great for seeing in an already dark room and they are probably inefficient to run. One reading light had faulty wiring and could only be activated by physically moving the whole wall mounted lamp (which was already loose) until you completed the circuit . This felt unsafe. Roman blinds provided did not cover the window sufficiently and would be a struggle to sleep with during the months where it is lighter much earlier as light was coming in during a stormy October morning. An old fan was attached to the wall for ventilation. It's appearance suggested it was maybe decades old and the noises it made when activated seemed to confirm its extensive service life. It was also either on (and oscillating) or off. No other functions obviously available. Our sink taps were too low to the sink to be useful and were not great for handwashing. The sink surround was made up of several broken tiles. The hot tap was completely loose and trying to use it, caused it to move an inch or two out of its place. The lights in the bathroom had an obvious amount of dust left on the shades, suggesting they had not been cleaned in some time. The bathroom was huge and had a lovely bath in it, as well as a great sized and powerful shower inside its own cubicle. However, the bath lotions etc were bolted to the wall inside the shower cubicle, so it was not possible to use them during a bath or transport them over to use, despite the bath having a shower attached to it. All the bath had provided was a small bar of soap - not an item I associate often with hair washing, as an example. The above represent a list of things I was not expecting based on the brand name, price point or first impressions of the building and grounds. Overall, this place is still fairly impressive and I would accept that maybe we either had a bad room or this is not the top location for this chain. I would try another venue in this group without hesitation to see what else they have on offer.

⭐️⭐️⭐️⭐️⭐️ During our overnight stay, we were lucky enough to be looked after by Molly, and she truly made our experience exceptional from start to finish. From the moment we arrived at the restaurant, Molly’s warm and welcoming attitude set the tone for the evening. Her knowledge of the menu was genuinely impressive — she described each dish with confidence and enthusiasm, helping us make the perfect choices. She offered thoughtful recommendations that showed not only her familiarity with the menu but also her attention to our preferences. Every suggestion she made turned out to be absolutely delicious. Molly’s service was quick, seamless, and utterly immaculate. Drinks were refilled without us even having to ask, dishes arrived promptly and perfectly presented, and she managed to balance professionalism with a friendly, approachable manner that made us feel right at home. It’s rare to come across someone who elevates a dining experience quite like she did. Thanks to Molly, our entire stay felt that extra bit special — attentive, effortless, and genuinely memorable. We’ll definitely be returning, and we hope to be served by Molly again next time. She’s a real credit to the team!

A cream tea to celebrate a friends 50th birthday. It didn’t disappoint. Lovely friendly staff - superb selection of cakes and sandwiches and an extensive menu of teas. Tea was kept topped up. Couldn’t fault it at all. The Abbey is so utterly beautiful and being autumn the colours were gorgeous in the trees.

Stunning hotel in a beautiful setting. Staff, professional, friendly and welcoming. We took our mini Dachshund and were delighted by the welcome he received. Comfy dog bed, food & water bowls all waiting in the room for him, alongside a much appreciated doggie treat bag. We stayed in the Thompson Suite, which exceeded our expectations. Very spacious room with lovely views, including the sheep grazing outside. Beautiful bathroom, with roll top bath, which I made sure I made the most of. Huge comfortable bed, with high end bed linen. One small, but very much appreciated touch, was a mini bottle of milk left in the fridge for tea & coffee making. Something sadly missing from many hotels these days. It's these small touches that can make your stay. Soon after we settled in our room, we received a call from Claire, to ask if we were happy with our room. Again, something that was appreciated, but not often experienced at other hotels. Needless to say we reported we with delighted our room. We dined at George's Bar & restuarant in the hotel as we were accompanied by our Daschund. However, we were offered the same choice of menu as the main restaurant. The food was delicious, fabulous cocktails and Howie, who served us was a sheer delight and a credit to Stanbrook Abbey 🙂 We were unable to secure a booking at a hotel we have used previously when staying in Malvern, and we couldn't have been more pleased this opened the opportunity to stay at Stanbrook Abbey. It far exceeded our expectations and we will definitely stay again when we are next in the area or visiting the Morgan Factory (which is a mere 4 miles away!) We loved learning about the history of the hotel and wandering through the Abbey cloisters to view the stunningly beautiful 'Nun's Powder Room' & the Callow Great Hall

A fantastic place steeped in history. The staff, service and food were top notch. Can’t wait to go back👌