Ambassador Hotel Kansas City, Autograph Collection

The staff at this Ambassador Hotel was very engaging. They warmly greeted us each time we passed through the lobby and were very efficient checking in a large group of people ahead of us. Truly set the tone of the stay. We were glad to get a room with a view and there is true value in a nice bathroom in the room when out of town. A short walk to power and light district and other event centers. This room fulfilled the very things we were looking for on stay for our day trip to Kansas City.

It’s a really elegant hotel, but the location is full of homeless and mental illness, if I had to guess I would say a lot of crime happens close to this location. Just be prepared!

Room was clean and comfortable. Located within walking distance to venues in the Power and Light district. Car valet service was efficient. As with big cities, significant number of homeless in the area. Our television did not work. When the desk was told they said there was not maintenance staff to fix it. No attempt was made to compensate us in any way for the failure of that amenity.

Convenient to stay for concerts

Very convenient walk from event center for concert. Nice place. Over all good stay.

My wife and I had a 2 night stay here in May. We enjoyed great service, and the staff and valets were very friendly and helpful. Some things to note: - Hotel is in downtown KC and just a short two block walk to the free KC Streetcar on the main axis linking all the sites north to River Market and south to Union Station. Looks like the line will be extended to Country Club Plaza soon. MAX bus service stops nearby as well. - Also, a short, half mile walk to the T-Mobile Center/Power & Light District from the hotel - There is no Club lounge for Marriott members but desk check in was very proactive in giving us either a restaurant credit or the 750 pts per night option - We did not dine at the hotel but there is a jazz supper club in the basement which runs on Friday - Sat nights and a small bar/cafe off the lobby - There is a small gym in the basement. Website shows a Peloton bike, but no Peloton bike was present on our stay if you are hoping for one. - Beekman Brothers toiletries which my wife loved - Our room was very spacious, in the older portion of the two buildings. But it was dark which was great for sleeping but not so much for reading. Another lamp would be helpful - housekeeping was very proactive Would we stay again - yes, very much so!

Gorgeous and swanky stay

NA

Staff attitude could have been better.

Good

The rating would have been excellent, but it all got let down on the last night with both a half day Wifi outage that also took out the TV so allowed no in room entertainment. No offer of alternatives given. Also to top this a client wedding turned into a ruckus of crying door slamming and shouting to 1 am.