Marirena Hotel

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Problème avec restaurant nourriture insuffisant hôtel ras

We had a large family room, very comfortable. Very friendly staff. For the price, it was amazing value.It is on the bus route for the town centre.

Booked this hotel as it looked nice in the pictures and was rating 3 stars, according to my confirmation should be a double bed and a sofa in the room, surprisingly when i got the room was a very small room (second floor #221) that barely fit a double bed w/very uncomfortable mattress,the wifi that was suppose to have connection wasn't working in my room and unfortunately couldn't verify my confirmation (that should have a sofa also in the room)and what was even worst the tiny shower wasn't function and we couldn't take a shower and even though they had clean bathroom floor was still wet from leak in the toilet, doors are old and banging every time somebody from another room close the door we had to jump, needless to say we didn't sleep all night and next morning we went to breakfast to find a tray w/ few slices of cheese and few slices of cold cuts that is all as i turn around other guest mention that that is what they get every day, we had enough took our luggage and check out (we had pre pay for 3 nights and left after 1st night) they told us they will give us another room as they will not reimburse us but after the worst night we had we wouldn't stay there for anything, not sure how and who rates the hotels but this hotel from our part deserve no stars (maybe they have a few better rooms probably) but our experience was terrible

It was a horrible experience. The hotel is not what has been advertised and the management is very unfriendly. I never would suggest it to any one.

the hotel is nice, but this part of town isn't really that appealing in terms of quality of beach and things to do. hotel owner is very nice though. meal times are very strict, as if we want to plan our vacation around a strict breakfast time (between 8 and 9am only).

Decent hotel in a rather boring area. There are more exciting areas in Crete. Owner is very helpful and kind.

Our stay was wonderful. George and the staff could not have been more welcoming or helpful during our stay. They were super accommodating, friendly, excellent drinks at the bars, and great recs for dining and activities. Great place for all, especially young people traveling on their own, safe neighborhood near the beach and restaurants. Only a 10 minute taxi ride to Heraklion.