Peermont Metcourt Inn at The Grand Palm Resort

Clean room, easily accessible. Seem less check in

The cleaning crew were great. But the front office was rude and just unpleasant to deal with. THERE ARE NO RESTAURANTS IN THIS HOTEL. You have to walk to another hotel to get ANY FOOD. They will give you one water bottle, if you ask for more after 5pm, they will not give you any. And yes, NO ROOM SERVICE. There is a convenience store near by, but if you don't have water in the night, then good luck walking to the store. The first day my AC wouldn't work. When i talked to the receptionist, he said "Maybe it does not want to work." And he turned around and went about his business. I was pissed, but controlled myself and requested him to please do something. He said he'll 'try.' After an hour i went back and asked again, he barely acknowledged me. Third time i made a issue. After another hour a technician came up and told me that the AC is frosted over. It took another hour before they changed rooms. Terrible customer service. Please also check the ratings that Hotels.com is saying for this hotel. It's not a 5 star hotel. This is a budget hotel with old furniture and NO RESTAURANTS.

Clean convenient and staff friendly

The staff at reception were non - chalant. Bad attitude . Service was poor. No porters. were unable to deliver an iron to the room. Had to fetch it myself. Breakfast was poor.

The Staff was really rude , they were claiming they didnt see my booking and there were no rooms

Hotel clean with friendly and helpful staff.I highly recommend ,Metcourt was home and close to the shops ,road .Easy to access transport.

very dusty room

Good

Area is good. For the rate paid room was great. Had some wifi issues at times

Rooms were lovley and comfortable bed and clean. Nice cosy and quiet