Peermont Metcourt Inn at The Grand Palm Resort

Room although clean was very small with not much space to move around.

What we book room we don’t get

The property is very clean and in good location. but i didn't like the fact that i was made to wait longer as i was told my name doesn't reflect on their system even though they acknowledged receipt of my payment voucher. to me it was not necessary to make me wait because the voucher was there. quiet disappointing.

Because of an early meeting I ordered a lunch package. But the hotel forgot it.

Might need upgrading and renovations in some ageing stuff

Terrible breakfast, specialising in tinned fruit and cornflakes, So despite the lovely pictures and the setting it is no better than a b&b.

There is not enough air in the rooms. i stayed at the ground floor and once almost fainted as no oxygen!!!

The front desk staff are cold and non smiley and indifferent to guest needs

The standards in this hotel have definitely dropped.Housekeeping was poor in my view. Towels not replaced. Tea bags and milk not replenished.Overall okay but service has to be improved.

Quiet hotel but a bit of a pain having to walk to sister hotel for breakfast - although it was very good. The tv had no renote control and there were no towels. Even tho I checked in early that's no excuse for having no rowels in the room. When a room is cleaned and changed is it not automatic to put in new towels?