Km 14 Via Cienaga, Santa Marta, Magdalena, 470006, Santa Marta, CO
Luxurious Spa Services
Indulge in massages, body treatments, and facials at our rejuvenating spa.
Recreational Paradise
Enjoy 4 outdoor pools, tennis courts, and a health club for your leisure.
All-Inclusive Dining and Amenities
Feast at 9 restaurants, sip drinks at multiple bars, and enjoy complimentary shuttle services.
Experience pure bliss on the beach at Irotama Torres. Book now for an unforgettable stay and create lasting memories.
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Guests highly rate the great location and frequently praise the helpful staff.
Estuvo a gusto el hospedaje. El atención en la recepción puede mejorar un poco. En la llegada no me quisieron dar el wifi hasta que no me entregaran la llave :s y el check out me lo demoraron unos 20 minutos por unas toallas de piscina
Wonderful property staff amenities and grounds
Great room , comfortable for three people
Many restrictions but some staff are very kind. Edgardo from Buho Bar makes the best piña coladas in the whole resort. Limited dining food quality and taste subpar for cost. Will need more than 1 golf cart between buildings but they tried their best to make it work. Receptionists Diara and Roslyn at Reservado building were awfully rude and made the stay uncomfortable. Their attitude was horrid and they were constantly on their phone gossiping while people waited on line for assistance. They ignored our good mornings or hellos but other workers in the lobby were always kind. Roslyn and Diara were annoyed with any questions we had about the map or resort services as they were met with eye rolls and indifference. Angel the barman at reservado pool bar was also unfriendly but we worked with Erick for the rest of the trip to try avoid anymore unpleasantries. Imprtant to note most of these resorts hold permanent residents so some owners are quite unfriendly to hotel guests. No music on any beach or pool or public area. Mostly nothing to do before 1030am, as there are no planned events and all pools/stores are closed within tthe resort. Some of the best massages available at the spa however, the chocolaterapia is a great choice.
It is a great complex in the middle of natural beauty. Nice beaches… good customer service, good food… the all include plan is great
Our bathroom shower/bathtub faucets were broken and for the price, i feel like the rooms should have been a little nicer.
It felt really safe to be in the hotel. Security guards were very aware and asked questions to make sure that guests were going into the right taxi and only guests were going into the hotel. Staff were very friendly and helpful. I will be coming here for my next time in Santa Marta.
Na
El agua de las piscinas fantástica, muy clara y limpia
Todo salió muy bien, el hotel muy bueno, tranquilo y con espacios amplios
