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8.4 / 10 Guest Rating

Crowne Plaza Resort Sanya Bay by IHG

No.228, Sanya Bay Road, Sanya, Hainan, 572000, Sanya, CN

Crowne Plaza Resort Sanya Bay by IHG - main view

About the Property

Welcome to Crowne Plaza Resort Sanya Bay, an exquisite seaside retreat designed for your comfort and enjoyment.

Recreational Bliss
Dive into relaxation at our outdoor pool, stay active on the tennis court, or rejuvenate in the fully-equipped health club. Families and friends will delight in our arcade/game room, bringing fun for all ages.

Culinary Delights
Savor authentic Chinese cuisine at Shanhailou, or opt for the convenience of our 24-hour room service. Don’t forget to enjoy a refreshing drink at our bar/lounge after a delicious meal, and indulge in a buffet breakfast to kickstart your day.

State-of-the-Art Facilities
With 7320 square feet of meeting space and a dedicated business center, our hotel is perfect for both leisure and corporate travelers. Complimentary Wi-Fi and free self-parking enhance your stay, ensuring you have everything you need at your fingertips.

Experience luxury at its finest; book your stay today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Front entrance ramp
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Double Beds, Sea View - Photo 1
Standard Room, 2 Double Beds, Sea View - Photo 2
Standard Room, 2 Double Beds, Sea View - Photo 3
Standard Room, 2 Double Beds, Sea View - Photo 4
Standard Room, 2 Double Beds, Sea View - Photo 5
1/5

Standard Room, 2 Double Beds, Sea View

2 Double Beds592-sq-foot individually decorated room, balcony with sea views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

2 Double Standard Garden View Sea View

Non-refundable
Room Only
20% OFF$96.08

$76.86

Includes taxes & fees
Standard Room, 2 Double Beds, Garden View - Photo 1
Standard Room, 2 Double Beds, Garden View - Photo 2
Standard Room, 2 Double Beds, Garden View - Photo 3
Standard Room, 2 Double Beds, Garden View - Photo 4
Standard Room, 2 Double Beds, Garden View - Photo 5
1/5

Standard Room, 2 Double Beds, Garden View

2 Double Beds592-sq-foot individually decorated room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

2 Double Standard Garden View

Non-refundable
Room Only
20% OFF$98.41

$78.73

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 Twin Bed592-sq-foot individually decorated room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingSmoking And Non-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 3
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Standard Room

Non-refundable
Room Only
20% OFF$107

$85.6

Includes taxes & fees

2 Twin Standard

Non-refundable
Breakfast Included
20% OFF$130.68

$104.54

Includes taxes & fees
Standard Room, Club Lounge Access, Sea View - Photo 1
Standard Room, Club Lounge Access, Sea View - Photo 2
Standard Room, Club Lounge Access, Sea View - Photo 3
Standard Room, Club Lounge Access, Sea View - Photo 4
Standard Room, Club Lounge Access, Sea View - Photo 5
Standard Room, Club Lounge Access, Sea View - Photo 6
Standard Room, Club Lounge Access, Sea View - Photo 7
1/7

Standard Room, Club Lounge Access, Sea View

1 King BedBalcony with ocean viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

1 King Standard Sea View Lounge Access

Non-refundable
Room Only
20% OFF$162.76

$130.21

Includes taxes & fees

1 King Standard Sea View Lounge Access

Non-refundable
Breakfast Included
20% OFF$201.39

$161.11

Includes taxes & fees
Standard Room, Garden View - Photo 1
Standard Room, Garden View - Photo 2
Standard Room, Garden View - Photo 3
Standard Room, Garden View - Photo 4
Standard Room, Garden View - Photo 5
1/5

Standard Room, Garden View

1 King Bed592-sq-foot individually decorated room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

2 Twin Standard Garden View Sea View

Non-refundable
Room Only
20% OFF$106.85

$85.48

Includes taxes & fees

2 Twin Standard Garden View Sea View

Non-refundable
Breakfast Included
20% OFF$128.06

$102.45

Includes taxes & fees
Standard Room, Sea View - Photo 1
Standard Room, Sea View - Photo 2
Standard Room, Sea View - Photo 3
Standard Room, Sea View - Photo 4
Standard Room, Sea View - Photo 5
Standard Room, Sea View - Photo 6
Standard Room, Sea View - Photo 7
1/7

Standard Room, Sea View

1 King Bed592-sq-foot individually decorated room, balcony with sea views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

2 Twin Standard Sea View High Floor

Non-refundable
Room Only
20% OFF$119.79

$95.83

Includes taxes & fees

2 Twin Standard Sea View High Floor

Non-refundable
Breakfast Included
20% OFF$170.86

$136.69

Includes taxes & fees
Standard Room, Pool View - Photo 1
Standard Room, Pool View - Photo 2
Standard Room, Pool View - Photo 3
Standard Room, Pool View - Photo 4
Standard Room, Pool View - Photo 5
1/5

Standard Room, Pool View

1 King Bed592-sq-foot individually decorated room, balcony with pool views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

1 King Standard Pool View

Non-refundable
Room Only
20% OFF$111.34

$89.07

Includes taxes & fees
Standard Room, 2 Double Beds, Garden View (Sea View) - Photo 1
Standard Room, 2 Double Beds, Garden View (Sea View) - Photo 2
Standard Room, 2 Double Beds, Garden View (Sea View) - Photo 3
Standard Room, 2 Double Beds, Garden View (Sea View) - Photo 4
Standard Room, 2 Double Beds, Garden View (Sea View) - Photo 5
1/5

Standard Room, 2 Double Beds, Garden View (Sea View)

2 Double Beds592-sq-foot individually decorated room, balcony with partial ocean views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Standard Double Room with Two Double Beds, Sea and Garden View

Non-refundable
Room Only
20% OFF$108.15

$86.52

Includes taxes & fees
Standard Room, 1 King Bed, Sea View (Top Floor) - Photo 1
Standard Room, 1 King Bed, Sea View (Top Floor) - Photo 2
Standard Room, 1 King Bed, Sea View (Top Floor) - Photo 3
Standard Room, 1 King Bed, Sea View (Top Floor) - Photo 4
Standard Room, 1 King Bed, Sea View (Top Floor) - Photo 5
1/5

Standard Room, 1 King Bed, Sea View (Top Floor)

1 King BedBalcony with sea viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

1 King Standard Sea View High Floor

Non-refundable
Room Only
20% OFF$107.91

$86.33

Includes taxes & fees

1 King Standard Sea View

Non-refundable
Breakfast Included
20% OFF$154.23

$123.38

Includes taxes & fees
Family Suite, 1 Bedroom, Accessible, Club Lounge Access - Photo 1
Family Suite, 1 Bedroom, Accessible, Club Lounge Access - Photo 2
Family Suite, 1 Bedroom, Accessible, Club Lounge Access - Photo 3
Family Suite, 1 Bedroom, Accessible, Club Lounge Access - Photo 4
Family Suite, 1 Bedroom, Accessible, Club Lounge Access - Photo 5
Family Suite, 1 Bedroom, Accessible, Club Lounge Access - Photo 6
Family Suite, 1 Bedroom, Accessible, Club Lounge Access - Photo 7
1/7

Family Suite, 1 Bedroom, Accessible, Club Lounge Access

1 Twin BedBalcony with ocean viewsLayout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

1 Bedroom Suite Lounge Access

Non-refundable
Room Only
20% OFF$198.83

$159.06

Includes taxes & fees

1 Bedroom Suite Lounge Accessible

Non-refundable
Breakfast Included
20% OFF$237.09

$189.67

Includes taxes & fees
Standard Room (Upgraded) - Photo 1
Standard Room (Upgraded) - Photo 2
Standard Room (Upgraded) - Photo 3
Standard Room (Upgraded) - Photo 4
Standard Room (Upgraded) - Photo 5
1/5

Standard Room (Upgraded)

1 Twin Bed592-sq-foot individually decorated room, balcony with garden views Layout - Separate sitting areaInternet - Free WiFi Entertainment - LCD television, digital channels, and iPod dockFood & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Limited housekeepingSmoking And Non-SmokingRoom is accessed via exterior corridors

55 m2
Sleeps 3
1 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Upgraded Standard Room

Non-refundable
Room Only
20% OFF$122.01

$97.61

Includes taxes & fees

Upgraded Standard Room

Non-refundable
Breakfast Included
20% OFF$156.6

$125.28

Includes taxes & fees

Guest Reviews

8.4
Excellent50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
Jin
Verified booking
Standard Room
Stayed in Jan 29, 2017

"周围环境很好"

10.0

环境很好,适合度假

Helpful?
C
choon soo
Verified booking
Standard Room
Stayed in Jan 3, 2017

"서비스 및 시설이 좋은, 단 영어가 통하지 않는..."

8.0

서비스 자체는 좋았습니다. 단, 영어가 거의 통하지 않는다는 점을 유의해야 합니다. 단 2~3 명 정도의 스텝이 영어가 가능합니다.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 8, 2016

"整體很好,可惜中央泳池维修!"

8.0

整體很好。特別是员工服務態度 有禮貌很好。酒店設施颇足夠,客房設備滿意及整潔。 整體很好。特別是员工服務態度 有禮貌很好。酒店設施颇足夠,客房設備滿意及整潔。

Helpful?
T
Toon Muat
Verified booking
Standard Room
Stayed in Oct 31, 2016

"Beautiful Hotel with many minor faults"

4.0

In the room, there is a little card that says " its the little things that counts". Obviously they do not walk the talk. In my room alone, the cordless phone does not work, the USB Charging port on the desk panel does not work, the clock in the bathroom has stopped and the shower rose holder is loose. In my parents room, the door cannot lock. Its is time for a refresh.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 31, 2016

"Exceptional"

10.0

Clean .. Amazing landscaping. Would recommend to friends. Good breakfast

Helpful?
L
Leang
Verified booking
Standard Room
Stayed in Sep 23, 2016

"No Crowne Royalty Here"

4.0

Renovation process was still taking place. Misleading to see here on hotels.com as a 5 star hotel when it felt like maybe a 3 or less. I feel like even with the hotels of less quality had less things falling apart. Middle of the hotel lobby had construction going on and most of the furniture was covered and not usable. We tried to check in an hour early our rooms weren't ready with no place to sit and wait. There was barely any air conditioning on. We each did get a complimentary drink in the Business Executive Lounge. I was hot and tired from our train ride in, and just wanted a nice cold beer. I have never been served warm beer ever, and I totally flipped out in all of my American splendor. I have been to poorer countries and served cold beer. I did end up getting a cold beer after trying to translate in my terrible Chinglish. After maybe an hour or so later only one room was ready, and so I just got mine later in the evening. My room did not have a luggage rack or a tall standing lamp as my parent's hotel room did even though it was 2 rooms away from mine. My room also had a broken door knob to the glass sliding door, total security issue. 2 electrical outlets didn't even work, plate outlet coming apart, hair dryer paint peeling off, double lock on the door didn't work, no towel holder for separate toilet and sink area, dusty chaise, blood on the blanket, torn bedskirt, frayed duvet cover, and peeling wallpaper, and barely any AC working. Not worth it and not recommending.

Helpful?
K
Kate
Verified booking
Standard Room
Stayed in Jun 11, 2016

"Nice location"

6.0

Nice location, but staff spoke limited English and some of the hotels facilities such as the spa, some restaurants and boutique shop were not available. On the positive side, the hotel room was fantastic with great facilities and comfort. Overall, if you speak Chinese it's a 5 out of 5 hotel, but if you speak English, it's a 2 out of 5, a 3 if best.

Helpful?
S
Scott
Verified booking
Standard Room
Stayed in Apr 29, 2016

"Away from the traffic and noise of Yalong bay!"

10.0

The perfect hotel to enjoy Sanya at. Much better than the crowded, touristy yalong bay. The staff is extremely friendly and I recommend you order some drinks from the girls in the bar, to practice your mandarin. Everyone went out of their way for me to have a good experience, even if I spoke very little mandarin. Highly recommended!

Helpful?
I
Ingrid
Verified booking
Standard Room
Stayed in Nov 22, 2015

"Bra hotell för avkoppling"

8.0

Passar perfekt om man vill vila och ha lugn och ro. Vi var i stort sett ensamma på beachen, förutom en hel del brölloppsfotografering. Väldigt lite folk även på hotellets restauranger (vi var där i slutet av november). Tråkigt att det inte fanns mer utbud av restauranger, butiker o barer i området men annars toppen och fräsch beach med fin sand och fint poolområde.

Helpful?
J
Jake
Verified booking
Standard Room
Stayed in Nov 16, 2015

"Sanya, Saved the Best for Last"

10.0

Sanya, China was the last of our four country, Asia vacation. Grand Fortune Bay Hotel was impressive, every bit 5-star. Room was grand and spacious. We had a tub in the balcony and used twice. Very romantic with the curtain drawn. Rooms on the 1st floor can walk straight into the swimming pool from the backdoor. The inclusive breakfast buffet is a must. It has Asian and Western flavors and large selections. We dine at the Noodle Store Restaurant one evening. The pulled noodle was fresh made. It was fun just watching the chef making the noodle. The evening all you can eat outdoor seafood BBQ was also great. The BBQ was also entertained by a very accomplished Filipino band.

Helpful?