The Terrace Club Wellness Thalasso At Busena

We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.

My husband and I went this past week to the Terrace Club and are counting the days as to when we can return. The staff was phenomenal during our entire stay. They predicted our needs and wants before we even said anything. They appeared out of nowhere to assist us. The rooms were super clean, except the mattresses were very hard, but this is a matter of personal preference. The hydrotherapy pools was our favorite activity as well as the body treatments. Our only recommendations were to offer more dining options as the resort is very far from anything(1 1/2 hours to Naha airport. Also,there should be at least the concierge staff to be able to communicate in English. We struggled all week with the language barrier, even with our phone translator apps. Overall, I rate this resort with a 10 & can’t wait to return soon. Don’t hesitate. Just book your stay asap!

The staff was amazing, never experienced such friendliness and service before . The rooms and facilities very clean. The view from the room is amazing

Many restaurants where not open, no proper menu selection for lunch. So overall the food selection was average. At night there were some moto bike races on the road which kept us awake at one night.

Great situ

Nothing

Great accomodation, staff is very friendly and helpful.

Excellent service , attentive and friendly staff . All restaurants have superb delicious food . Enjoying throughout the stay.

NA

All the hotel staff were friendly, and the condition of the room was the best I've ever experienced. I visited on a prenatal trip for my wife, and I was very satisfied.

Staff were excellent - always polite and helpful, great service from them all. Excellent room and balcony size and facilities as well as a breathtaking sea view.

More facilities at the location.

I thought the entire staff at this property was absolutely lovely! They were super helpful and attentive our entire stay. The property itself is gorgeous, rooms with ample amount of space. The restock anything you need twice daily. So overall for that I will give it a 10/10. Now in terms of what I didn’t like… I felt like the Terrence club was significantly under whelming from the the sister hotel next door. They had better dining options and amenities. For the price the terrace club is you are better off with the sister hotel. Also in terms of the pool in April the water was essentially un swimable. It was like doing a polar plung, not having it heated so people can swim is ridiculous. The ocean is to cold to swim in so at least have the pool at a decent temperature so guess can use the amenities. The other pool which is connected to the sauna area you can’t bring your phones or take pictures so influencers be aware. I also wanted to order a drink from the bar and bring it to my room and the girl told me i couldn’t… which was odd. Overall the people and location was great for several day trips but I was pretty let down by the lack of options we had I terms of utilizing all the hotel had to offer. If your picking this hotel just pick the main sister hotel.

This is a beautiful property with top notch service. Highly recommend!