Volando Urai Spring Spa & Resort

We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!

Would be nice if could provide lunch instead of midnight snacks .

Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!

The Hotel is at an amazing location, you can enjoy the hot springs direct in the Hotel Spa. It’s tasteful designed and the staff is lovely and helpful.

It needs urgent a make over, painting and some maintenance work all over. Unfortunately nowhere to sit outside to enjoy the view, we had to go somewhere else. The breakfast is compare to other hotels too simple and you have only two choices. Dinner the same, no wine bar or anything to drink after dinner. It’s actually in a high price range but I think it’s far too expensive for what it is. Such a beauty, with a bit effort easy to wake it up.

We can select the scent of the room, which made the stay very enjoyable. The food is great! (Afternoon tea, dinner, beef noodles and breakfast) I love the activities, performance and the art tour of hotel!

The spa is quite full. We can’t make any booking when we arrived the hotel, shall reserve it in advance. Need to pay attention to the hotel shuttle bus schedule, as it’s only one bus for every 2 hours.

The hotel cerebrated our birthday surprisingly ,made our hearts very warmly.

Our room’s Bathroom chair got moldy. The beef we ate at the dinner time was tough a little.

Food was wonderful

The building need renovation, or at least touch up. Single Guests are not welcome.....