Volando Urai Spring Spa & Resort

I was given utmost care by everyone while I was there.. even without asking, they look after you. It was a really beautiful experience..

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The hotel is very special. Exactly what we wanted for our escape. The onsen was lovely and treatment options very relaxing. Quick walk into the little town and glorious countryside views

A few different lighter breakfast options would have been welcome.

It was absolutely stunning. The views from the dining areas, reception, and our room were amazing. This was the nicest hotel we’ve ever stayed at. The room was fabulous and so was the service. The room change over for evening time was incredibly thoughtful and made for a romantic evening.

For any non Chinese speaking guests you should make sure you translate any food allergies so that there are no misunderstandings. I was served the food item I am allergic to 2 of the 3 times I was served food. Luckily it’s a mild allergy so having it on the plate is fine but if you have severe allergies translate to confirm would be recommended.

The resort was in a beautiful location next to the river. The rooms were super comfy and spacious with its own spa tub. The food was delicious and prepared by a chef and included in the room cost.

Local aborigen show

Food poisoning requiring hospital visit and lack of concerns by staff

スタッフは全く教育されておらず、ホスピタリティのかけらも、サービスの概念も全く無い。レストランが2タイプあるが、どちらも最悪。タイヤル族をフューチャーしていると謳っているが、冒涜に近い。ルレエシャトーだからと信頼して予約したが、ルレエシャトーも落魄れたものだ。 とにもかくにも、最悪。

I wasn’t able to shower during my last night of stay