The Dewey

A wonderful and clean place at a wonderfully inexpensive rate, and I’m saying that from a males perspective!

Charming inn within walking distance of Lenox amminities

We would definitely stay here again!

The place is absolutely beautiful. It is a historical building with a gorgeous view. The room was clean and nicely decorated. There is room for improvement considering the breakfast. For a place with such wonderful ambiance, the breakfast selection brings you back to rather cheaper 21st century hotels. Overall, it was a short, pleasant stay.

A beautiful historic set of buildings with updated accommodations. Wonderful service and attention to detail. Love the surrounding area too!

Cute, charming, and easy check in and check out. Location was awesome. Loved the breakfast and room. Eveyrthing was so clean. Parking easy as well!

TV wasn’t working. Breakfast was pretty sad. Weak coffee and packaged muffins etc. staff terrific.

Beware. The Dewey Hotel in Lenox, Ma. is a mistake to book. The company that runs the hotel is so understaffed, there is no one at that hotel to check you in or oversee your stay. At that hotel there is no one, not a soul, to admit you. There is a small note recommending the guest phone a number but no further explanation is provided. A young woman happened to tell us that the number belongs to yet another hotel one half mile away and so we went there. It was there that we were told of the staffing problem and that we would have to stay in the unattended hotel. I refused. And I was finally given a room in this latest hotel. Finally there are three hotels run by this company and two of them (one is The Dewey) suffer from this problem, so insure that you are not staying in one of those two.

As someone travelling from out of country, I found it incredibly frustrating that the only way to reach anyone working at this property was by cellphone. Since I didn’t have a working cellphone I was unable to reach anyone in a timely manner with questions, or when my TV wasn’t working. Check in and check out was also via text which I could not do. At least with Airbnb you can reach the host via wifi, but I couldn’t get any response over email. The continental breakfast was a nice bonus. Common areas were dusty and poorly cleaned. Overall it was okay, but I wouldn’t stay again.

My husband and I thoroughly enjoyed our stay at The Dewy. Our room was large and well appointed. The hotel was in a great location for Lenox and it’s attractions. Would have no hesitation in recommending.