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8.4 / 10 Guest Rating

Brookside

Brook Lane, Cheshire, Chester, England, CH2 2AN, Chester, GB

Brookside - main view

About the Property

Enjoy Stunning Views and Victorian Charm

Terrace and Garden Views: Relax and unwind while taking in the beautiful surroundings from the terrace and garden at our Victorian hotel.

Delightful Dining and Exceptional Service: Indulge in a delicious meal at Brook View Restaurant with a bar/lounge, or opt for room service for added convenience. Benefit from concierge services, a business center, and more during your stay.

Comfort and Connectivity: Feel at home in our well-equipped guestrooms with complimentary Wi-Fi, DVD players, and private bathrooms. Plus, stay entertained with digital programming for your enjoyment.

Ready to experience all that Brookside has to offer? Book now for a memorable stay near iconic Chester attractions.

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Hiking/biking trails nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent113 verified reviews
AI Summary

Guests highly rate the good staff and frequently praise the nice breakfast.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.6
Amenities8.7
Value for Money8.6
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

L
Lyndsey
Verified booking
Standard Room
Stayed in Nov 22, 2021

"Excellent"

8.0

Very nice good food very welcoming will definitely go back

Helpful?
J
Julie
Verified booking
Standard Room
Stayed in Nov 16, 2021

"Exceptional"

10.0

Absolutely lovely, Anna was lovely, so helpful 🤗

Helpful?
D
Danny
Verified booking
Standard Room
Stayed in Nov 7, 2021

"Weekend in chester"

4.0

Hotel is well situated to see the sights of Chester. However, staying in this hotel was like a Fawlty Towers experience with the management rude and staff bickering amongst themselves during the breakfast service. Chester is a lovely city but perhaps stay somewhere else.

Helpful?
M
Malcolm
Verified booking
Standard Room
Stayed in Nov 3, 2021

"Excellent"

8.0

Clean and tidy, nice comfy bed. Staff are friendly. Would definitely recommend.

Helpful?
F
Fay
Verified booking
family
Standard Room
Stayed in Oct 31, 2021

"Good"

6.0

Nothing unique really. Food not very good - roasts from frozen. Have never had to inform desk if I wanted room cleaned! Always took it for granted.

Helpful?
S
Sandra
Verified booking
partner
Standard Room
Stayed in Oct 28, 2021

"Exceptional"

10.0

It was very an older property but with charm, the staff were lovely and very attentive, food was perfect, lovely breakfast so much, we had a great time, Chester is a must to see so much architecture

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 23, 2021

"Excellent"

8.0

We enjoyed our stay. The Breakfast was very good. The shower was very poor had very little pressure. No good for washing hair. Took ages to rinse.

Helpful?
M
Max
Verified booking
Standard Room
Stayed in Sep 22, 2021

"Excellent"

8.0

Very attentive team of staff. Limited parking but free street parking available very nearby. Unfortunately door cards were not working but staff were willing and quick to let me in my room with their master key. Unfortunately, I think that the extractor fan is connected to the kitchen's one and the toilet/shower room smelt of stale cooking oil, also wall next to bed needs a clean and lick of paint. Minor flaws in an inexpensive stay and welcoming staff made up for it too!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 18, 2021

"City break in Chester"

8.0

+ Well located hotel with friendly & efficient staff. - Our room needed a refresh - Car park capacity. Permanently full and only had 50% of spaces required. This was not made clear on booking. Luckily able to find street parking nearby

Helpful?
M
Martin
Verified booking
partner
Standard Room
Stayed in Sep 8, 2021

"Excellent"

8.0

15 minute walk to Chester town centre was good

Helpful?
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