The Monterey Hotel, Sure Hotel Collection by Best Western

Great hotel, amazing staff, lovely pool, all based in the heavenly island of Jersey...it doesn't get any better!

Staff very helpful and friendly. Hotel a bit dated, but spotlessly clean. Good choice at breakfast, eggs cooked to order! Also had the advantage of a poolside room 🏊‍♂️

All of the staff were lovely and helpful. The hotel was exactly what were hoping for and did not disappoint.

Hotel was excellent within easy walking distance to main shopping areas with bars and restaurants. Hotel staff were great and very informative regarding transport etc , would highly recommend the Monteray whilst visiting Jersey

The staff were all super friendly. Rooms and environs always clean. Surprises included the rock hard bed, the single ply toilet paper, and lighting in the room that was very dim - even with a lighted keyboard it was difficult to work.

Great hotel, staff very pleasant and helpful throughout. Room good size, large comfortable bed, bathroom with shower and bath. Ample toiletries supplied. Hospitality tray, which was replenished daily. Very good breakfast, with wide choice. Free parking on site. Good wi-fi. There I are two pools and spa, but unfortunately we didn’t have time to go in either. Hotel is about 20 minutes walk from St Helier where there are plenty of shops and restaurants. Buses also stop nearby. Only a couple of small gripes. Room next to us had TV on loud, walls are not very soundproof. Also weather had turned cold even though it was early September and there was no heating in the rooms. Otherwise great stay and would recommend.

Pros were the excellent and attentive staff. The breakfast buffet was hot, varied and delicious. The distance to St Helier is walkable which gives a great choice of restaurants for the evening meal. Indoor heated pool and jacuzzi - which was actually hot. Cons were simply the heat - we were there in the last week of July when there was a heatwave, which was lovely by day - but by night too much as there’s no air conditioning in the rooms or indeed elsewhere in the hotel. Outdoor pool not heated - in fact, freezing.

My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant.

Lovely hotel . Staff helpful and friendly.

the staff are friendly