The Monterey Hotel, Sure Hotel Collection by Best Western

A bit tired in places. No mini bar /fridge. Shower curtain. Noisy extractor fan flue outside our window. Tried to book for dinner but receptionist said restaurant was full but could eat in the bar. So ordered a bar meal and the waiter asked if we wanted to eat it in the restaurant. So we did. There were about 5 tables free all evening.

We had a wonderful stay at the Monterey Hotel and didn't want to come home. We stayed in a superior double room which was extremely comfortable and we were able to step out onto the patio area and outdoor pool. The three course evening meals were excellent, with a good choice and great service. It only took ten minutes to walk into St Helier, cutting through a lovely park. All the staff were very helpful and efficient and we enjoyed using the indoor pool, spa and steam room. We hope to return again one day.

Very dated shower husband could hardly fit in and very difficult to turn on/ off

Brilliant staff and good food Highly recommended 5 stars

All the staff were extremly helpfull. the food was fanastic and the menu changed daily.It was very convientenly situated for our purpose.

Staff were great. Good food, nice bar, clean pools (if cool) and tidy room. Location was ok, about 10 minute walk to town centre. Floor boards were rather creaky. No air con in our room and street could be noisy. Good for bus connection and had car parking.

Good location, great staffs and ok breakfast :) In the rooms they need to have more power sockets. I never stayed in a hotel where there was no bedside lamp, light switch and power connection to charge phones. Even on the bathroom we couldn't find a socket for electric brush charging. Bus service is just opposite of the hotel, very convenient.

Nice room, clean and tidy, but the floorboards in ours and the neighbouring rooms could be heard all night long. Breakfast - plenty of choices, buffet or fresh. Bar Menu - good choices and prices

Very satisfactory. The only slight criticism is that the double bed was actually two singles bolted together, which makes the centre uncomfortable where the two separate mattreses come side by side.

Friendly clean hotel with excellent staff. If you have any problems the General Manager will always find time to speak with you. The breakfast is buffet style and the wide choice of evening meal is served to you. Sevice was excellent throughout. The pool area catches the sun and is nice to sit around. The hotel had a nice feeling to it.