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7.6 / 10 Guest Rating

The Penthouse Hotel

3-4 A, Santos Street, Balibago, Angeles City, Pampanga, 2009, Angeles City, PH

The Penthouse Hotel - main view

About the Property

Luxurious Amenities:
Indulge in onsite massages, relax by the outdoor pool, and enjoy complimentary wireless internet access.

Fine Dining Experience:
Savor international cuisine at The Penthouse Lounge or opt for the coffee shop/cafe. Unwind with a drink from the poolside bar or the trendy lounges.

Convenient Services:
Benefit from concierge assistance, 24-hour room service, and a roundtrip airport shuttle. With a central location near top attractions, The Penthouse Hotel is the perfect choice for your Angeles City stay.

To enjoy these lavish amenities and more, book your stay at The Penthouse Hotel now!

Facilities & Amenities

Health or beauty spa nearby
Parasailing nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Free airport transportation
Golfing nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Executive Room - Photo 1
Executive Room - Photo 2
Executive Room - Photo 3
Executive Room - Photo 4
Executive Room - Photo 5
Executive Room - Photo 6
Executive Room - Photo 7
Executive Room - Photo 8
Executive Room - Photo 9
Executive Room - Photo 10
1/10

Executive Room

1 King Bed430 sq feet Internet - Free WiFi Entertainment - 40-inch LCD TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking

40 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Executive Room

Non-refundable
Room Only
20% OFF$78.26

$62.61

Includes taxes & fees
Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
Superior Room - Photo 8
Superior Room - Photo 9
1/9

Superior Room

1 King Bed376 sq feet Internet - Free WiFi Entertainment - 40-inch LCD TV, premium channels, and iPod dockFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Memory foam bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior

Non-refundable
Room Only
20% OFF$63.41

$50.73

Includes taxes & fees

Guest Reviews

7.6
Very Good119 verified reviews
AI Summary

Guests highly rate the comfy bed and frequently praise the nice location near walking street.

Categories

Cleanliness5.7
Service8.2
Location8.2
Room Quality7.1
Amenities8.2
Value for Money8.1
Food and Beverage8.2
Overall Experience7.2

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 9, 2017

"Fantastic location"

6.0

The hotel is located in a very good area but I had trouble was you only have one elevator that works and you have to call them so can send the elevator to your floor ,

Helpful?
B
bob
Verified booking
Standard Room
Stayed in Nov 6, 2017

"wifi pool and always no enough towel . "

4.0

The wireless network signal is always a grid.but the counter say it's ok! the room has a big bath towel, no small towel. the elevator must be called by telephoned.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 23, 2017

"They lied about parking."

2.0

Never was able to check in. The only parking is on street. It is only a couple of spaces. It is probably full all the time. Staff not helpful at all. They said parking is my problem while still trying to get me to check in.

Helpful?
E
Ernest
Verified booking
Standard Room
Stayed in Oct 19, 2017

"Nice hotel but too many problems for me"

2.0

Hotel was nice but hated the service. Hot water stopped working. Requested another room after 2 days. Hotel did not try to accommodate me. I had to go request change. Moved to 2nd floor room right next to night clubs. Noisy all night until 4am. Had to request cleaning of room. WiFi terrible. Had to call front desk when I needed to use elevator. No one informed me of that. Waited 10 minutes for elevator that kept going past my floor. Bedroom accommodations had bathtub in the bedroom. No separation between bedroom and bathroom. Overall, I will never use that hotel again, nor recommend it to friends. Towels were the cheapest I have ever seen. Had to call daily to get room cleaned.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 10, 2017

"Very good value for the price and good location."

10.0

Overall the hotel provided a good experience. I suggest the hotel purchase a mirco wave and offer other than instant coffee.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 9, 2017

"convenience location"

6.0

They only have one elevator working, and that is a long wait. Hotel is not well kept.

Helpful?
Q
Quaintrele
Verified booking
Standard Room
Stayed in Oct 6, 2017

"Not bad if you're not there for business or family"

6.0

Located less than a minute walk from the Walking Street (Red light district). It can get very loud on Friday and Saturday nights. I could here the party in the clubs all the way up to mu room on the 3rd floor. Room was very dirty, for that price per night I could have gone somewhere cleaner. The carpet in my room was never vacuumed, or even if they did, they didn't do it well. I saw blood stains on my duvet and bedsheet and had to ask for new sheets. I inspected the bedspread beneath the bedsheet which to my correct suspicion was also stained with blood and all sorts of disgusting things. Shower room leaked to the toilet compartment. They never cleaned my bathtub and changed my towels and foot rags even if I had left a note of request. And frequently forgot to restock my mini bar. Good stuff. They have an amazing front desk staff who are very kind to take your requests. Amazing rooftop bar staff who are very kind and accommodating. The bell service men were very welcoming, only disappointing that the guard sat by the entrance all afternoon on his phone never opening doors for guests while even giving you a glance.

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Oct 4, 2017

"Nice hotel close night life and SM Mall."

8.0

Overall stay was the best Ive had to experience so far for hotels while in AC.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Sep 24, 2017

"Disaster. You need to check out what you offer!."

2.0

Where to start!. Lifts did not work; had to call Front Desk to get Lift. Kitchen Hob filthy, sinks filthy. Bath tub in Bedroom!. Filthy. Shower leaked through door, onto bathroom floor; dangerous!.Lighting using 40Watt bulbs; like living in a cave.Bed like lumpy custard. Receptionists Min and Gel wonderful, gracious, helpful.

Helpful?
E
eric
Verified booking
Standard Room
Stayed in Sep 23, 2017

"Good and bad"

6.0

Nice and clean ok location. The wifi was bad and the elevator didn't always work.

Helpful?