Galaxy Hotel

Excellent staff, location, etc. Eleni and Reina made us feel like family from the moment we walked in. They helped arrange everything we needed and offered great options for dining, beaches etc… we will be back again.

This hotel was fantastic! It all started with the ladies that work at the front desk during the day and evening. Want a suggestions for supper? They are happy to give you options and show you how to get there. Need a taxi or rental car? They price them out and find you the best option. It’s a short walk to the beach and around 15 minute walk to the shops and restaurants. Do yourself a favor and head to the beach bars at night. They have a romantic set up of chairs and candle lights on the beach and serve you your drinks!

This hotel is within walking distance to the port (15 min) & 10 min to the town center. Lovely pool & access to the sister hotel’s pool as well. The one caveat is that beach chairs are expensive (at 1/2 price 20€!! So the pool was the place I stayed at most of the time, then switched to the beach for shorter periods & just used my towel. The staff is absolutely the best: friendly, proactively helpful, kind, patient. Will return!

This hotel has the nicest customer service and that’s what saved our stay! Our original hotel had a very bad sewage smell and the hotel doesn’t look like the pictures at all. It’s stuck in the past. Breakfast is very basic and could use more fresh item. However it is in proximity to the beach and parking is free and easy. Most importantly, the staff (Elaine) went above and beyond and ensured our stay was enjoyable. They switched us to their sister property which is much older but with a few renovated rooms and they gave us one of those. The rate was too high and the value is not there, but with the renovated room at least it didn’t hurt too much.

Property is ideally situated within walking distance of shops and restaurants. It is located across the street from the beach. Warm and welcoming staff all around. Unfortunately however the wifi is very very weak, unless sitting in the lobby. Additionally, the bathroom and showers are in serious need of an upgrade. In all a very pleasant stay.

I stayed here in July with a friend. Our room was clean, well equipped, and had a balcony overlooking the pool. This hotel is well situated to walk to the beach (2 mins) where there are numerous options for beach clubs and chairs. You're also 5-10 mins walk to all of the great shops and restaurants in Naxos Town. There is a nice, large buffet breakfast, and the staff at the front desk are friendly and helpful (can book taxis, etc). My only small complaints are that the wifi is awful - inconsistent and slow - and the "Gym" is very old with extremely no frills 70s-era equipment. But both of these were of minimal issue since we were out most of the day on the beach or in the amazing restaurants! This hotel has everything you'd need to have a great base as you explore Naxos!

Staff were really lovely, hotel was spotlessly clean. A convenient walk into the centre but a lovely peaceful location which is what we wanted. Also next to the beach. We hope to come back sometime!

This was my first time in Crete. This is a great location. It's not in the middle of all the hustle and bustle of the city, but such a close walk to all of it. The rooms were modern and clean. The staff was all very friendly and helpful.

Great hotel.

Great location, best service & polite, knowledgeable staff who are more than willing to help make your stay even better. We will be coming back for sure.