Wyndham Halcyon Resort La Souterraine

Accueil chaleureux et naturel. Chambre agréable (mais matelas un peu mou). Cadre splendide et parfaitement calme. Service diner et petit déjeuner attentionné. Repas classiques et bons

Wonderful lay back country hotel. Beautiful building and surroundings!

Beautiful Chateau ! Nice service, although we were unable to dine in the restaurant. Bar snack was adequate.

Bel édifice et bel environnement calme de surcroît chambre luxueuse et personnel attentif

magnifique

Très beau château Chambre spacieuse Au calme Vue très belle sur le lac Petit déjeuner moyen Tv ancienne et peu de chaîne française

Très bon séjour passé dans cet hôtel, chateau en bon état. La piscine ne m'a pas semblé chauffée...

The hotel is in a beautiful and grand building in a delightful countryside setting. The rooms and public areas are beautifully furnished and were in good order. The Top floor room we had was very nice with a view of the countryside. The Large bed was comfortable and the open bathroom with a roll-top bath was beautiful. The service was efficient but not the warmest. We were well looked after but staff felt somewhat distant and service at dinner and breakfast could have been warmer and more welcoming. The food itself was tasty yet I wouldn’t characterise the hotel as a gourmet destination. There was nothing wrong with the food but at the same time we were not wowed by it. The breakfast buffet was adequate but quite unimaginative and corporate. The only main complaint was that there was an issues with hot water at the property. We tried to run a bath in the evening but the hot water had ran out. There was also no hot water in the morning. When we mentioned the issue on checkout, an apology was offered but nothing else. I would have expected some sort of a gesture to recognise the inconvenience since one really should be able to have hot water in a hotel of this quality. Overall, we enjoyed our one night stay and the hotel served its purpose. However, we would not be in a hurry to return because of the few issues noted above.

Séjour très agréable Service accueillant et très professionnel Un peu déçus par l’une des chambres (numero 6)

L hôtel rien à dire très arrangeantje n avais pas précisé que je voulais 2 lits séparés pendant le repas le problème était résolu par contre le restaurant de l hôtel zéro nous avons attendu plus d une heure pour être serviet en plus que du surgelé Mon gâteau était encore gelé les coquilles saint Jacques toutes petites purée de choux fleurs c était du céleri en ressortant de table nous avions encore faim