Wyndham Halcyon Resort La Souterraine

We have stayed at this hotel before and sadly the standards have slipped since our last stay. There was no shampoo or shower hat in the bathroom and there were dead flies and an empty bottle top under the bath. On the plus side it is a lovely location, the staff are super nice and the bed is very comfortable but I don't think we will be returning.

Le plaisir de se perdre sans un hotel . Sur facturation pour un lit sup qui etait comptabilise dans ma reservation .... Mais hotel me reconnait pas les prix et conditions du site hotel.Com

The grounds are beautiful; the rooms are lovely; and the place is worth staying in if you get a good deal. That being said, we had a terrible dinner in the restaurant -- the service there was fine; it was the food that was really awful. Everything seemed to be room temperature and flavorless. The fish was some of the worst I've ever had. The lemon tart was undercooked, so much that you could still taste the yolk overtly. Whatever you do, skip dining here, and go into the little neighboring town; I promise you'll be better off. The thing that really impacted our stay for the negative was our checkout experience. Upon reviewing the bill, we saw that we had been charged for breakfast even though the woman who checked us in the night before told us we had booked a room with breakfast included. She said so specifically. As I asked about this -- in the middle of discussing it in fact -- the woman swiped my credit card and ran the bill!!! While we were still talking it over! She did not apologize that the woman yesterday had told us the wrong thing; she only said that one does not get breakfast when booking through Hotels.com. I suggested she make sure the rest of the staff knows that, so they don't misinform more guests upon check-in. After the terrible dinner we definitely would not have spent nearly 30 Euro on cereal, bad croissants, and a cup of yogurt. Terrible, terrible, terrible. They really should have adjusted the bill. Instead, they get a terrible review.

nous avons été surclassé dans une chambre de catégorie supérieure car celle que nous avions choisie n'etait plus disponible nous avons beaucoup apprécié ce geste et remercions a nouveau l'équipe de l'hotel

Muy bello hotel. La habitación muy grande con unas vistas maravillosas. El hotel encantador,muy buena atención del personal. Ideal para pasar un fin de semama. Volveré

Beautiful, impressive hotel. Receptionists were great and very helpful. Room was very large and a lovely balance of old world chateau with modern twist. Only negative was breakfast. Out of bacon and had to ask for cutlery and get place settings from other tables.

Lovely place from which explore the "Creuse" area. Very fine cuisine, although a bit rich for everyday dining.

The hotel did not disappoint. We were welcomed by extremely friendly staff who made our stay fantastic. We booked for dinner and our meal was fantastic. I would recommend this hotel to anyone who loves large comfy, quiet rooms and amazing food.

The chateau is located outside the village of Noth in truely stunning countryside. It was so beautiful and peaceful at night. The rooms are beautifully decorated and so comfortable. The staff were brilliant, so friendly and knowledgable about everything from local walks to the drinks in the bar. Eating here on at least one night is a must! The food is heavenly and priced really well for the quality in my opinion...their chef deserves a michelin star!

Perfect place for a weekend getaway or extended stay; very quiet! The staff is both accommodating and attentive. Dinner preparations are comparable to Michelin standards; wine list is good, too. Our third stay at this quality property. A convenient stop on travel from Paris to South France.