The White Orchid Hotel

The location is central. The staff are very polite. The property is clean and modern. Breakfast was limited but well made.

Nothing

I loved the decor and facilities at the White Orchid hotel, this was my second stay and I enjoyed it even better than the first time as we got the superior deluxe suite, deluxe suite and a free upgrade to a standard deluxe room. My family and I enjoyed the rooms so much we kept starting the day later and later to allow us veg out in the amazing rooms. They had super fast wifi that was stable and a joy to use, we had outside balconies where we could sit out and enjoy the warm sunshine, the breakfast offered was varied and of a high standard for such a boutique hotel and the staff provided such excellent customer service I became firm friends with all of them. I can not wait for my next stay here and have been recommending the White Orchid hotel to everyone I know. Keep up the good work!!!

Nothing

The staff were helpful and friendly

The hotel is dated, and smells of mould and damp. My room stunk of damp and there was mould / damp marks all over the ceiling. The air conditioning didn’t work, it was just blowing out air, it cold at all even though the temperature was at the lowest. The bathroom all smelt damp, the air vent was so noisy when you turned on the light that I shower and used the bathroom in the dark due to how noisy it was. I washed to an iron, and the iron that was given to me looked like something that was produced in the 1820’s! It don’t even iron my t-shirt that’s how old it was!! The pictures look fancy but the actual hotel is disgusting! The corridors smelt of damp, the brown carpets smelt, there was damp on the corridor wall! Again the AC in the corridors were not working either! The breakfast was basic! And you have to pay for water at breakfast which is ridiculous! But juices are free!

hotel is quit

food

Food

The friendly staff and food

I wish the pool space was bigger so more chairs fit there to layout in the sun

It was close to Eko resort and Bamboa bar. The coffee was excellent and available at 6 am fresh.

The breakfast buffet was basic. The pool isn’t part of the hotel and is smaller than it looks in the picture.

Overall very friendly personnel Nice room decor , good mattress and pillow

Deluxe room didn’t have a balcony/ terrace as described, room and bed overall very small especially taking into consideration that this is supposedly a five* accommodation Overall the whole set up / lay out feels absolutely cramped and dark- the roof top terrace of the adjoining Ebony place was unavailable to us on the first night due to a private event The ( advertised )pool on a fairly nice deck was barely usable- as the deck was filled with tables up to the rim of the pool with 2 loungers squeezed in the furthest corner- no privacy either with dining fully dressed lunch guests Breakfast was a total disaster, no variety, cold ‘warm’dishes… constantly empty trays, long waiting time for everything, cappuccino or cafe latte at extra costs etc The food at the Jinja restaurant was mediocre at best and everything totally overpriced ( service nice though) Last but not least- the room came with a Nespresso machine but no capsules- they had to be purchased at a cost of 2250 Naira! a piece at the restaurant Overall a far cry from a 5 star hotel!

Friendly Personnel, Good Decoration. Ebony life in the complex with nice rooftop.