Hotel Bristol

This hotel is top class. The staff are wonderful, nothing is too much trouble and the food is excellent. The views over the bay of Naples are spectacular. Trips from here are great too. Rooms are cleaned and towels changed daily

This hotel is beautiful! We had a room on the top floor with an amazing view of the Sea and Marina Grande. The balcony was the highlight, it was huge and had a hot tub. We loved it! The hotel offered a great breakfast buffet. Overall, the stay was wonderful, very pricey but we were celebrating our anniversay and wanted something special. This certainly fit that bill!

The only thing we would have liked is water in the room everyday. We had 2 bottles when we arrived and never received more. In fact, we were charged for a water bottle at breakfast when we asked for one to go. I just feel water in the room should be an everyday service not just upon arrival. Other than that it was great.

The location of Hotel Bristol is perfect with views over Marina Grande. The service & food is superb the rooms clean. A special mention to Luca & Carmine for such professional & friendly service in the restaurant at breakfast & dinner. We will be returning very soon.

Recently returned from a 7 night stay. Everything about this hotel was first class. We booked the hotel as relatives stayed here before and recommended it to us. It did not disappoint. Though its about a 10/15 minute walk from the centre of Sorrento its not central, but its well worth it for the stunning views, just be mindful of the busy road you walk up, the pavement can be quite narrow. From balcony views to the service provided, it was first class in every possible way. We went half board, and could change between lunch and dinner. We assumed the food would be normal "hotel food" that you could take or leave, couldnt have been more wrong, the food was outstanding and of true restaurant quality, the menus changed daily also which was good. As our birthdays fell on our holiday, the hotel treated us to a bottle of prosecco each, which was a nice touch. All in all Hotel Bristol was everything we hoped it would be, we would recommend and we would definitely stay there again, probably 10 days next time, you would never get bored of the balcony view.

Good location to old town Sorrento. Room was clean and staff were very helpful and polite.

The hotel was very overpriced. The room was too far away from the main building and a health and safety hazard to get too and the hotel had far too many rules and regulations.

The overall service was beyond the standard. I was travelling alone, during my breakfast, one of the service staff( a tall gentle man) made a smile and a big heart for my coffee, he really made my lonely trip something special! Such a warm team!

We returned home from the Hotel Bristol last week end, after a 14 night stay, having had an amazing holiday. The hotel views across the Bay of Naples towards Vesuvius, not just from your room, but also the dining room and pool area/roof terrace are breath taking. The gardens are well kept, and a peaceful retreat, complete with lemon grove. The reception staff were marvellous in helping us with requests, always greeting us with a smile and dealing with everything in a highly efficient manner. This was our second visit and we told them we would return again in 2028, but after arriving home we have now booked to come back next year 2027. The restaurant is very efficiently run and the staff are so friendly and attentative it was a pleasure to dine there. Luca and his team provided excellent service throughout the holiday. We are already missing the amazing food, Carmine's cappuccino's and Giovanni's fabulous omlettes! There is a great selection of fresh food at both breakfast and evening mealtimes with plenty of options to choose from. We would like to extend a thankyou to all the staff, who clearly go out of their way to make sure your holiday is as enjoyable as possible and they really did succeed. Room cleaners do a brilliant job and someone is always polishing the mirrors, floors and stairs. This hotel takes great pride in its appearance and the happiness of its guests. We have found the hotel to be a shining example to others as to how to treat guests and we look forward to seeing you all again next year. Can't wait! Linda and Alan Ramsay

Room was large, comfortable, and clean. The view from the room balcony was fabulous. The staff were the most helpful and friendly that I have ever encountered. Food in the dining room was also very good.

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