Plano Inn & Suites

I knew that this was not a five-star hotel so I wasn't expecting much but, clean sheets upon entering a room is always nice. The room had not been cleaned at all, and when I went to get a set of sheets to change them myself, he requested I go back upstairs, strip my bed and bring the sheets back down to him. It was a little frustrating it seems that the room should have been clean to begin with and I wasn't even asking for them to do it. The room itself had not been cleaned at all. There was leftover trash from the previous visitor. There was pee on the bathroom floor and the toilet was visibly dirty. Again, I wasn't expecting a five-star but clean sheets are kind of a must for me.

It was ok

No comment.

I will not stay at this place ever again. There was coach roaches all over the place it was gross, and then they had like a bed bug problem I got bite by something once or twice. They also had to bed sitting out in the front in the sun so mure than likely they have a bed bug problem. Don't go there unless you plan to have wash everything you take because of bed bugs or roaches.

It is family owned, they are nice, rooms are clean, nothing fancy

Horrible management. This is more of an exteded stay than a hotel. A lot of clearly long term residents, loud at all hours of the night, a toilet that wouldn't flush for 2 consecutive nights despite being reported to the manager at the front desk night 1. Very disappointing experience. Hotels.com is awarebof the issue, and was "kind enough" to provide me a $25 credit on a future stay despite spending $80 on the stay.

For the price I paid, I was surprise by the condition of this hotel. I think the staff made good efforts to keep the place clean and safe. The room I got was huge. If you need a clean and economical place to stay, this is a great choice. They offer the basics - soap, shampoo, microwave, big fridge, plus a sofa. The only complaint is the light at dining area didn't work and the table is wobbly so I use the long table instead. One weird thing is only 1 chair, I wonder if there're more people how can they stay in there for long stay. Well, anyway it is a cheap and clean place for a short stay. In addition, the management made good effort to fight COVID. When I walked in, I can smell bleach in the lobby. Later I saw the staff was spraying bleach there plus there is a sign telling people not to lingering around in the lobby. Overall, the building and room are clean so I feel safe.

Musky smell everywhere, elevator was hot and chlostrophobic feeling. Pillows and bed were uncomfortable.

If you are looking for drugs, hookers and people to steal your stuff then this is your place. Worst experience I ever had. I ended up sleeping in my truck with no money back.

Terrible, stinky, hot