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8.6 / 10 Guest Rating

The Baltic Hotel

16 Jamaica Street, Liverpool, gb

The Baltic Hotel - main view

About the Property

Central Location:
Situated in the heart of Liverpool, The Baltic Hotel offers easy access to popular attractions such as ACC Liverpool and Albert Dock.

Comfortable Rooms:
Each room at The Baltic Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even boast stunning city views.

Convenient Facilities:
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Additionally, the shared lounge, restaurant, and bar provide perfect spaces to unwind after a day of exploring Liverpool.

Experience the best of Liverpool at The Baltic Hotel. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent5498 verified reviews
AI Summary

Guests highly rate the exceptional staff service and frequently praise the comfortable and spacious rooms.

Categories

Cleanliness8.1
Service9.1
Location8.6
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience8.7

Select topics to read reviews

S
SadbhieIE
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Favourite place to stay from now on"

10.0

Staff all so nice, room so cute and comfortable.

No bathroom door, not the worst issue but not great when sharing with a friend

Helpful?
A
AmygbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Fine, not amazing but not bad"

7.0

Great location, clean

AC did not work while we were there during a particularly hot week. Fan provided wasn’t great. No door on shower so whole bathroom got wet

Helpful?
N
NeilgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
N
NeilgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0

We only planned 2 nights But we ended up staying the whole week The staff made our stay amazing they are a credit to your hotel

Helpful?
G
GadsbygbGB
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Wanted more - we paid for a special treat and did not get it"

4.0

Smart tv did not work, air con didn’t work, expensive for amenities, cramped

Breakfast poor Decor rough round edges Fridge poor Tv not working Air con not working Mattress poor

Helpful?
J
jackgbGB
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"good"

10.0

everything

breakfast

Helpful?
A
AndrewgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Very Good"

7.0
Helpful?
S
SupermillargbGB
Verified booking
extended_group
Standard Room
Stayed in May 30, 2026

"Would definitely stay here agin."

8.0

Location and hotel were great. Staff super friendly and helpful.

Air con being installed, so we had a fan instead - did the job, but top floor was hot.

Helpful?
2
25eim_ars
Verified booking
Couples
Standard Room
Stayed in May 29, 2026

"Nice hotel but lack of regard for their customers lets them down big time"

6.0

The Baltic hotel in Liverpool is a really cool hotel, nicely decorated and in a great location. Perfect if you like alternative music and quirky design. We booked it as it looked cool despite the many bad reviews we'd read about it online but decided to give it a go and hope for the best. We noticed there was a record player in one of the pictures of the rooms and asked about the possibility of getting a room with one, and were very pleasantly surprised when we were told that they would put one in our room free of charge before we arrived and that there were lots of records to choose from at reception we could use. Upon arriving this was indeed the case and all went well at first. Happy out! However, the morning after the first night we heard a domestic situation unfold outside our bedroom shortly after 10am, with a woman shouting at her partner for several minutes, descending into crying and arguing in the hall immediately outside our room. This was a bad look on the first morning... granted could happen anywhere but seemed more likely in this hotel. That evening we bought a bottle of wine but forgot to get a corkscrew and asked in the hotel if they had one but they did not, which we were surprised at considering they have a bar. Also we wanted to get a cider the day before in the bar but there was also none... a very bog standard type of bar... Anyway, unlike the recent reviews here the housekeepers came into our room every day and changed towels and did a bit of vacuuming even though we didn't ask for it and weren't even asked if we wanted it. Just after we checked out of the hotel I discovered that a valuable item I left in my bag in the room the day before while out was missing. This had to have been taken from my bag, I did not take it out of the hotel room with me the whole time we were there. There was a safe in the room but I never thought of using it as I assumed my belongings were safe there. I emailed the hotel about it that night after I returned but never got a response. Says alot about them, not bothered about their customers. Very unfortunate as this hotel has so much potential but it is dodgey...

Helpful?
T
TerrigbGB
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Brilliant if you exploring the area as local to everything"

7.0

Good location staff was friendly and very helpful

Currently there was no air con however offered a fan , breakfast served milk had gone off , and hard poached eggs , breakfast was a downfall to our stay

Helpful?