Hyatt House Louisville East

In a great location close to the highway and shopping

On initial check in our room was not clean and we did have to change rooms. The room they offered was an upgrade but didn’t have enough beds and the pull out couch was not comfortable so we all shared the one bed (2 adults and a child)

Breakfast was amazing, rooms were spacious. Loved the rotating tv for couch or bed and the kitchen. Really made the most of the space. The shower was great and didn’t get water all over the floor. Also loved the island and was able to work there.

The beds were so comfortable! And the staff were so warm and welcoming to my dog, they even gave her a treat upon arrival.

There was a huge gap between the bathroom door and the wall. You could see into and out of the bathroom when the sliding door was shut. This was I'll designed.

Beds were comfortable! Rooms were quiet and the shower water pressure is fantastic! Best breakfast spread I have had at a hotel, if I’m ever staying remotely close to Louisville again this will be the place!!

It was clean , staff was friendly, had everything we needed

It was a little away from attractions

Room was nice, temperature stayed comfortable

Shower wasn’t as clean as it could have been which prevented us from using it. This hotel has no security, no outside cameras to monitor property security or guest property outside. Other guest cars have been broken into and my car which was visible from front desk and less than 90 feet from counter was vandalized and supposedly noone saw or heard it happen. Over $4000 damage to vehicle.